13d 21h ago
Assistant Store Manager
Follett Higher Education·Operations · Higher Education
🏢Hybrid
|Charleston, United States of America$21 - $26 USD/hr
customer_servicesales
Assistant Store Manager
Follett Higher Education | Operations | Higher Education
Hybrid
Full Time
United States of America, Charleston
$21 - $26 USD/hr
Source not independently verified
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Position:
Assistant Store Manager
Company:
Follett Higher Education
Location:
United States, Charleston, South Carolina
Employment type:
Full Time
Work Arrangement:
Onsite
Short Summary:
As an Assistant Store Manager, you will support a Market Leader or Campus Store Manager in overseeing store operations, driving sales growth, and ensuring excellent customer service. You will mentor team members and engage with financial metrics and store performance.
Responsibilities:
- Supervises the work activities of sales team members (FT/PT and Temporary)
- Schedules team members' work hours
- Trains new team members (FT/PT and seasonal)
- Ensures compliance with company policies and merchandising standards
- Greets customers, answers phones, and resolves escalated issues
- Maintains a hassle-free customer service culture
- Operates cash register and handles cash transactions
- Stocks shelves and takes inventory
- Performs general store cleaning and maintenance
- Executes merchandising standards and creates displays
- Keyholder with opening and closing responsibilities
- Compiles data for end-of-month reporting
Requirement:
- Associate's Degree or equivalent preferred
- 0-5 years of retail or bookstore experience preferred
- Prior supervisory experience preferred
- General computer skills
Benefits:
Follett Higher Education is a drug-free workplace environment.
Assistant Store Manager
Company:
Follett Higher Education
Location:
United States, Charleston, South Carolina
Employment type:
Full Time
Work Arrangement:
Onsite
Short Summary:
As an Assistant Store Manager, you will support a Market Leader or Campus Store Manager in overseeing store operations, driving sales growth, and ensuring excellent customer service. You will mentor team members and engage with financial metrics and store performance.
Responsibilities:
- Supervises the work activities of sales team members (FT/PT and Temporary)
- Schedules team members' work hours
- Trains new team members (FT/PT and seasonal)
- Ensures compliance with company policies and merchandising standards
- Greets customers, answers phones, and resolves escalated issues
- Maintains a hassle-free customer service culture
- Operates cash register and handles cash transactions
- Stocks shelves and takes inventory
- Performs general store cleaning and maintenance
- Executes merchandising standards and creates displays
- Keyholder with opening and closing responsibilities
- Compiles data for end-of-month reporting
Requirement:
- Associate's Degree or equivalent preferred
- 0-5 years of retail or bookstore experience preferred
- Prior supervisory experience preferred
- General computer skills
Benefits:
Follett Higher Education is a drug-free workplace environment.
Required Skills
customer_servicesales
Required Languages
🇬🇧 English
Key competency: Operations