Implementations - Professional II

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Implementations - Professional II

About your role:

As an Implementations Professional II, you will support ATM implementation projects for clients from planning through activation. You will work closely with clients, vendors, project managers, and internal teams to coordinate setup activities, resolve issues, and help ensure successful delivery. This role is important to creating a smooth implementation experience and supporting reliable ATM service readiness.

What you'll do:

• Coordinate ATM implementation activities from project initiation through completion for client installations and related changes.
• Serve as a primary client-facing contact for implementation tasks, providing updates, answering questions, and helping align activities across internal teams and external vendors.
• Manage project plans and track deliverables based on client onboarding and implementation requirements.
• Review client specifications and enter configuration data into online tools and work management systems with accuracy.
• Stage ATM terminals for implementation and monitor go-live activities to support successful deployment.
• Investigate and help resolve technical issues that arise during implementation by coordinating with appropriate teams and resources.
• Escalate project risks, issues, or blockers to the project manager or leadership when needed to support timely resolution.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 3+ years of experience in implementation, project coordination, operations support, or a related client-facing environment managing multiple workstreams simultaneously.
• 3+ years of experience working with clients, vendors, and internal stakeholders to coordinate deliverables, resolve issues, and support project execution.
• Experience using Microsoft Word, Excel, and PowerPoint in a business environment.
• Experience entering, reviewing, and maintaining data in online tools, systems, or workflow platforms with strong attention to detail.
• Ability to learn new systems and processes quickly and apply them in a structured implementation environment.
• Associate's degree or Bachelor's degree, or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience supporting ATM implementations, ATM operations, or terminal deployment activities.
• Experience in electronic funds transfer (EFT) or the financial services industry.
• Experience with client onboarding, configuration, or go-live support processes.

How you'll work:

• This role requires use of a computer and audio equipment.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.