Solutions Consultant

Title: Solutions Consultant Location: Remote - US Only

Job Title: Solutions Consultant

Location: Remote - US Only
Country: United States
Department: Sales
Reports To: Director of Solutions Consulting
Position Type: Full-Time
Salary: $95,000 + Variable

Job Summary:

First Due is seeking a tech-savvy Solutions Consultant to help sell cloud-based, multi-module fire and EMS software to the nation’s leading public safety agencies. As a First Due Solutions Consultant, you will be responsible for demonstrating our products while maintaining a knowledge of current and upcoming product features. You will work closely with the Account Executives during the sales discovery process to tailor your presentation to the customer’s needs, resulting in increased sales and revenue.

Key Responsibilities:

• Serve as a First Due product expert with the ability to present all modules to a variety of audiences.
• Partner with Account Executives during the Sales process to identify customer needs and build presentation strategy to respond to customer requirements.
• Prepare demonstration material for a tailored customer experience.
• Sell to many different levels of an organization, including fire chiefs and IT leaders, with the ability to answer questions ranging from product usage to security and software infrastructure.
• Identifying upsell opportunities.
• Coordinate post-demo follow ups as needed, including any product-related questions.
• Lead training sessions for Chiefs, officers, and line personnel on how to use the First Due platform.
• Maintain product knowledge of roadmaps and timelines of new features.
• Run large group presentations for 20 or more participants at a time.
• Able to present 3 or more times a day.
• Partner with the RFP team to build bid responses as needed.
• Ability to travel approximately 40% for onsite meetings or trade shows.

Qualifications:

You thrive when presenting and are skilled at making quick connections with customers. You are motivated by building rapport and solidifying powerful partnerships. Your organizational abilities position you to stay on top of a never-evolving community of clients and an ever-evolving product. You’re a strong presenter, able to think on your feet, overcome objections, and cater your delivery to specific audiences.

• Technical experience preparing demonstration material.
• Experience demonstrating products to large organizations.
• Demonstrated excellent written, verbal communication and interpersonal skills.
• Strong organizational and time management abilities.
• Have a track record of meeting or exceeding goals.

Preferred Qualifications:

• Previous sales experience.
• Bachelor's or Associate's Degree.