Solutions Engineer

Fingerprint empowers enterprises to detect and stop online fraud with the world’s most accurate device intelligence.  We lead our industry with bleeding-edge identification capabilities and work on turning new ideas and discoveries in the fraud detection space into reality. Our customers range from innovative startups to leading enterprise companies, including Plaid, Dropbox, and Booking.com. 

Fingerprint is a globally dispersed, 100% remote company. We were named on on the 2026 Forbes Best Startup Employers list and ranked #803 on the 2026 Inc. 5000 list of America’s fastest-growing private companies. 

We have raised $77M and are backed by Craft Ventures (Tesla, Facebook, Airbnb ), Nexus Venture Partners ( Postman, Apollo.io, MinIO, Druva) and Uncorrelated Ventures ( Redis, Rollbar,  Gradle).

About the role:

As a Solutions Engineer at Fingerprint, you will play a critical role in driving the technical sales process and ensuring the company achieves its growth targets. Your expertise will support customers and sales executives, positioning Fingerprint as a trusted advisor throughout the sales journey. By presenting and explaining Fingerprint features to prospective customers through demos, you will effectively showcase the value proposition of our solutions.

Responsibilities:

• Partner closely with Sales Executives to drive complex, technical sales cycles from discovery through evaluation and close.
• Attend customer discovery, requirements gathering, and technical calls to understand customer pain points.
• Translate customer pain points into solutions using Fingerprint, demonstrating how our technology can address their needs.
• Lead Proof-of-Value (POV) integrations with customers' tech stacks to showcase the value and efficacy of our solutions.
• Build trust with various customer teams and act as a trusted advisor to both customers and sales executives.
• Collaborate cross-functionally to streamline and improve the sales process, working closely with account executives.
• Respond to Requests for Proposals (RFPs), Requests for Quotes (RFQs), and Requests for Information (RFIs).
• Attend and present at conferences to represent Fingerprint and promote our solutions.
• Demonstrate problem-solving skills while addressing customer issues and ensuring customer satisfaction.
• Act as a liaison between the sales and marketing teams, providing valuable insights for effective collaboration.
• Develop demos that showcase how customers can utilize Fingerprint to enhance their businesses.

Qualifications:

• 3-6 years of relevant experience within pre-sales, solutions engineering, or technical consulting.
• Located in the APAC region. 
• Innate ability to identify customer pain points and provide solutions within the Fingerprint framework.
• Strong proficiency in JavaScript, with the ability to understand and troubleshoot technical implementations.
• Working knowledge of SQL, with the ability to query and interpret data as needed.
• Excellent presentation skills, including the ability to effectively demonstrate technical solutions.
• Customer-focused mindset with a commitment to delivering excellent service.
• Outside-the-box thinking, self-starter with strong problem-solving skills.
• Proven experience in translating customer requirements to internal stakeholders.
• Team player with a collaborative approach.
• Role requires proficiency with macOS and comfort working fully remotely using tools such as Slack, Google Workspace, and Zoom.

Due to regulatory and security reasons, there’s a small number of countries where we cannot have Fingerprint teammates based. Additionally, because Fingerprint is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location.

We are dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Fingerprint strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented groups in tech to apply.

If you are applying as a resident of California, please read our CCPA notice here.

If you are applying as a resident of the EU, please read our GDPR notice here.

**We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the [apply contact hidden].com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.