Strategic Account Manager

Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

What will you contribute?

Reporting to the Director of Sales, the Strategic Account Manager will manage a substantial, high visibility book of business within our Payments segment.  The ideal candidate will need to plan and prioritize account management and sales activities with a goal of generating new bookings.  This position will be the primary payments Account Manager for the Large Enterprise Segment of Europe, increasing the volume and quality of daily exchanges between Finastra and these banks.

Responsibilities & Deliverables:
Your deliverables as a Strategic Account Manager will include, but are not limited to, the following:

• Build and maintain customer success through active account management, creating the opportunity to generate additional business.
• Maintain appropriate sales development activity to ensure healthy pipeline management.
• Proactively build relationships with all accounts, expanding the sphere of influence within account base.
• Manage complex enterprise sales process, working with key stakeholders in product, business line, technology and procurement.
• Use a consultative sales approach to develop account plans and identify specific needs for each bank.
• Become a trusted advisor and operate as the primary payments point of contact for Finastra within assigned book of business.
• Strong relationship building skills both internally and externally.
• Active use of CRM for account activity and reporting.
• Responsive, reliable and results oriented.
• 40% travel required

Required Experience:

• Significant experience in outside sales representing enterprise software, SaaS or FinTech solutions.
• Knowledge of the banking vertical required.
• Demonstrated ability to build meaningful relationships and grow book of business through consultative sales methodology.
• Ability to acquire in-depth knowledge of a client’s business, identifying challenges and opportunities as well as how to position solutions to address those needs.
• Proven ability to understand and effectively communicate with multiple stakeholders.
• Demonstrates deep product and industry knowledge including market trends and competitive intelligence.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

*Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.