Manager, Software Engineering - Production Engineering

Title: Manager, Software Engineering - Production Engineering Location: San Francisco, CA • New York, NY • United States

Production Engineering embeds with product and platform teams across Figma to help them deliver reliable products faster. Our work spans the stack, from browser performance to backend services and infrastructure. We build tools and practices that reduce operational complexity, clarify important signals, and leave teams confident operating their systems. We value curiosity, thoughtful engineering, and practical progress on problems that matter to the business.

As Engineering Manager, you’ll own the team’s strategy, priorities, delivery, and people development. You’ll work with product and platform leaders to decide where the team can make the biggest difference, balancing immediate production needs with lasting improvements. You’ll use your technical judgment to challenge assumptions and assess risk while giving engineers room to lead.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Coach and develop production engineers, including experienced technical leaders, through direct feedback and opportunities to shape technical strategy and lead work across teams
• Set priorities and guide delivery for the team’s embedded work with Figma’s product and platform organizations. Align partners on outcomes, responsibilities, and tradeoffs, and resolve competing demands
• Guide improvements to observability, incident response, and production tooling that reduce recurring toil, surface actionable signals, and make services easier for product teams to understand and operate
• Partner with engineers on long-term technical direction, design, and production reviews, supporting their ownership of technical decisions and holding the team accountable for delivery
• Anticipate reliability and scaling challenges alongside partner-team leaders, and prioritize improvements that support upcoming product goals
• Turn lessons from work with product teams and production incidents into reusable tools and practices that strengthen partner teams’ ownership and make on-call more sustainable

We’d love to hear from you if you have:

• Experience managing engineering teams and developing senior engineers, helping them grow their technical judgment, leadership, and impact
• Experience building and operating complex software systems at scale, with the technical judgment to guide decisions across the stack and learn unfamiliar systems
• Experience leading complex initiatives across engineering teams and cross-functional partners, earning trust beyond your reporting line, resolving competing priorities, and delivering shared business goals
• Sound judgment about reliability, security, and sustainable operations, with clear communication and respect for engineers’ technical ownership

While it’s not required, it’s an added plus if you also have:

• Experience building shared reliability platforms, observability or distributed tracing systems, or tooling that reduces toil across multiple engineering teams
• Familiarity with traffic management, service discovery or service meshes, container orchestration, infrastructure as code, or capacity and performance engineering
• Experience improving incident response processes and reducing on-call burden

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.