Field Service Engineer

Title: Senior Field Service Engineer, Fleet Location: Remote Reporting to the Manager, Fleet Sales Support, this senior-level role is responsible for providing advanced, expert-level support to the Field Service Representative (FSR) team by diagnosing and resolving complex technical issues that exceed standard technical capabilities. The Senior Field Service Engineer (SR FSE) owns, launches, manages, and completes Product Lifecycle Management (PLM) design and release projects to resolve critical field service failures and drive continuous product improvement changes in current and future vehicle builds. Serving as the primary liaison between the field and factory engineering, the Senior FSE mentors junior engineers, establishes standardized troubleshooting frameworks, and strategically influences product reliability and design.