Senior Technical Officer, Emergency Response Analyst (Technical Officer III)

Senior Technical Officer, Emergency Response Analyst (Technical Officer III)

Job Summary:

The Senior Technical Officer, Emergency Response Analyst occupies a critical role within the STrengthening Infectious disease DEtection Systems (STRIDES) Activity, including overseeing the execution of day-to-day data analytics and data visualization tasks for emergency and outbreak response activities, implementing policies and processes, and ensuring quality data collection, analysis, and reporting to ensure evidence-based decision-making. This position will provide home office analytics backstopping to a large-scale global project, working directly with country teams, technical teams in the home office, global partners and clients, to ensure that FHI 360 is fulfilling its mission as an evidence-driven, adaptive and effective actor on the global stage. The incumbent plays a crucial role in providing quality assurance for monitoring, evaluation and learning. Strong communication and teamwork skills are of absolute importance to succeed in this role, as is the ability to manage individual and team contributions across projects and time zones. This position offers vast opportunities for creative, passionate individuals who care about development, and who have demonstrated commitment and success in infusing learning and adaptive management into development programs.  

Accountabilities:

Technical Requirements: 

• Provides project staff with overall technical direction and guidance to support planning, implementation of, and reporting against STRIDES Activity Emergency and Outbreak Response tasks. 

• Supports technical aspects of analytical systems for projects as well as staff and partner capacity building in data use for decision making. 

• Monitors and maintains project protocols, instruments, data sets, manuals, training materials and reports related to monitoring and evaluation of projects. 

• Works closely with the team to ensure data analysis and visualization implementation remains technically sound and adheres to company strategy and standard operating procedures (SOPs). 

• Develops dashboards, data analysis summaries, and other analytics products to support programmatic decision making and contribute to technical reports, briefs, and other technical documents. 

• Conducts analysis of monitoring data and epidemiological intelligence data to identify areas for improvement and propose appropriate technical strategy and guidelines. 

• Assists with the implementation of research studies by providing technical support and overall management to ensure coordination and field-level implementation. 

• Provides mentorship and team building at the task level. 

• Collaborates with the project team to interpret data sets and other assessment findings.
• Develops and monitors MEL plans and budgets.

• Participates in client / funder meetings and drafts report presentations. 

• Project Design Implementation:
  • Develops strategies and tools for the design and implementation of specific technical components of MEL systems.
  • Monitors analytics deliverables and reports to supervisors.
  • Leads analytics and data visualization activities and sub activities and assists with their implementation in close collaboration with country teams.
  • Identifies and raises issues to senior technical staff.
  • Functions as the technical lead with oversight of analytics and visualizations for technical deliverables.
• Operations Management:
  • Ensures data analysis activities are on track with work plans, with technical expertise informing project implementation.
  • Oversees analytics specific timelines and MEL activity budgets. Assists in the development of donor reports and presentations.
  • Collects technical tracking data on Emergency Response activities; prepares reports.
  • Coordinates procurement need and technical specifications for procurements. 
• Project/Program Reporting:
  • Prepares reports and papers summarizing project results and analyzing data sets and technical assessment findings.
  • Establishes and maintains SOW and budget tracking systems for emergency response data analytics activities.
  • Drafts/prepares analytics technical reports.
  • Creates data analytics technical content (e.g., reports, presentations). 
• Quality Assurance:
  • Develops in-depth knowledge of quality standards through formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives.
  • Coordinates and direct activities to meet client/funder and regulatory requirements.

Applied Knowledge & Skills:

• In-depth knowledge of Emergency Response data analytics and visualization concepts, practices, and procedures with providing technical support for emergency response activities.
• Development of scope of work and deliverables for partners, consultants, etc.
• Deep knowledge of technical and quality standards for data analytics and epidemiological intelligence for emergency response.
• Proficiency with database management software, business intelligence tools, and on-line search tools required. 
• Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
• Articulate, professional, and able to communicate in a clear, positive manner with clients and staff.
• Must be able to read, write, and speak fluent English.
• Ability to read, write, and speak fluent French is strongly preferred.
• Excellent organizational and analytical skills.
• Excellent and demonstrated project management skills.
• Demonstrated proficiency with using Microsoft Office Suite required.
• Ability to analyze and interpret data, identify errors, and prepare reports.
• Ability to solve problems and implement corrective action as needed.
• Creativity, problem solving, demonstrated ability to effectively collaborate with others and independent thought are a must. 

Education:

• Master’s Degree required in one of the following or related fields: epidemiology, data science, biostatistics, public health, or equivalent. 
• Project Management (PM) Certification preferred.

Experience: 

• At least 6 years of experience developing and implementing data analytics and visualization methodologies for global health programs, 7-8 preferred. 
• Prior work experience in a non-governmental organization (NGO), government agency, or private organization.
• Experience working with diverse teams and applying research-to-practice principles to support program implementation. 
• Experience effectively communicating and utilizing research and technical content for practical application; direct experience with Knowledge Management and Communication a plus.
• Prior work experience in a non-governmental organization (NGO) or in work-related academic, governmental, or industry setting, experience working internationally highly desirable. Experience working with emergency response and infectious disease outbreaks strongly preferred.

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• 10% - 25%

The expected US Based hiring salary range for this role is listed below. Candidates FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget. For internal candidates, salary placement will also follow FHI 360’s current promotional increase guidelines. Final compensation will be determined in accordance with applicable law and FHI 360 policy.

Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US-based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

US Based Hiring Salary Range: 86,000 to 116,000 USD Annual

International hiring ranges will differ based on location

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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