TechOps Engineer

Fanatics Momentum | Gaming

2h 5m ago

On-site

Full Time

United Arab Emirates

Title: TechOps Engineer Location: Abu Dhabi

About Fanatics Momentum
Fanatics Momentum is building the UAE's leading regulated commercial gaming operator. Licensed by the General Commercial Gaming Regulatory Authority (GCGRA), we operate across lottery, iGaming, sportsbook, and digital content, combining Momentum's regional foundation with Fanatics' global product, technology, and scale. The business is ambitious, well-resourced, and moving fast. If you want to help build a category-defining operator in one of the world's most exciting regulated gaming markets, this is the right time to join.

Job Summary

We are looking for a TechOps Engineer to operate, stabilize and modernize our Azure-hosted platforms (Java/Spring Boot microservices on RHEL). The role covers 24/7 operations, incident management, hands-on troubleshooting and security remediation, and helps build out a codified platform: Terraform, GitHub Actions + Ansible, and centralized ELK.

Responsibilities

Build and support environments on Azure; hands-on RHEL administration (hardening, patching, tuning)
Act as escalation for L2/L3 incidents, driving RCA and permanent fixes
Debug issues hands-on across the stack (OS, network, middleware, JVM, database) using logs, metrics, thread/heap dumps and packet captures
Support Java/Spring Boot microservices and the middleware they run on; diagnose JVM issues (memory, GC, threads, latency)
Drive security vulnerability remediation across OS, middleware and cloud
Collaborate with Security/SOC/NOC on incident response and post-incident reviews
Deliver changes as code: infrastructure in Terraform, deployments via GitHub Actions running Ansible
Help build and run a centralized ELK platform as the logging and observability standard
Own backup, restore testing and DR failover readiness
Participate in 24/7 on-call rotation
Manage incidents/problems/changes via Jira Service Management
Maintain runbooks, dashboards and documentation

Technical Skills

Cloud/Network: Azure VMs, VNet, NSG, Load Balancer, App Gateway/WAF, Firewall, Virtual WAN, Key Vault, private endpoints, VPN; Azure Front Door, Cloudflare, Nginx, TLS
Data: Azure MySQL Flexible Server (HA, replicas, point-in-time restore), Redis, Blob Storage; Canal (MySQL CDC), MongoDB
OS: RHEL (enterprise production), Azure Update Manager; Docker engine on hosts
Java/Middleware: Spring Boot, Dubbo, Nacos, ZooKeeper, XXL-Job, Kafka, RabbitMQ
Observability: Elastic Stack (Elasticsearch cluster ops, ILM, Logstash, Kibana); Prometheus, Alertmanager, Grafana, Azure Monitor; Micrometer/JVM observability; PagerDuty
Access/Security: Entra ID, RBAC, PIM; Azure Bastion, JumpServer (PAM), Zscaler ZPA
Backup/DR: Azure Backup, DR region failover
IaC/CI/CD: Terraform, GitHub Actions, Ansible, GitHub Packages, GitOps; Python, Bash
Tooling: Jira Service Management, Confluence

Requirements

8+ years in TechOps/Infrastructure/SRE/Production Operations
Strong hands-on Azure and RHEL experience in production
Proven support of Java microservices/middleware in production
Strong hands-on debugging and analytical skills; comfortable working an unfamiliar problem from symptoms to root cause
Advanced Elasticsearch and JVM observability skills
Hands-on Terraform, GitHub Actions and Ansible; Python/Bash scripting
Strong incident management/RCA capability; ITIL familiarity
Comfortable with 24/7 operations; strong communication
Plus: experience working in regulated gaming environments

At Fanatics Momentum, we’re proud to be a fair, transparent, and inclusive employer. We value diversity, collaboration, and innovation, and we’re committed to creating an environment where every team member can thrive. If you’re ready to grow your career and help us build Momentum, we’d love to hear from you.

Required Skills

azurerheljavaspringbootterraformgithubansibleelastic

Required Languages

🇬🇧 English