Staff Product Designer, Financial Products

Title: Staff Product Designer, Financial Products Location: New York City, NY; San Francisco, CA

About this Role

Faire is a company invested in the importance of design—the Design team at Faire plays a central role in identifying and solving meaningful problems for our customers, designing for thousands of independent retailers and maker brands growing their businesses in our marketplace. As a Staff Product Designer on the Value pillar, you’ll join a close-knit, collaborative team that cares deeply about creating beautiful, intuitive experiences.

The Value team is hard at work creating the benefits, programs, and tools that help the small businesses who use Faire save time, save money, and get access to capital that they otherwise couldn’t get as independents.

This role will be leading Financial Products, the team responsible for Faire’s portfolio of financial benefits across both our retailer and brand audiences. Faire's financial products are among the most consequential and differentiated value props we offer our customers. We extend net-60 and net-90 payment terms to retailers on behalf of brands, offer our own payment method to retailers buying on Faire, and give financing to brands who are looking to expand their product lines. These products offer value that many independents simply cannot get on their own.

In this role, you’ll own this suite of product benefits and work closely with your PM, engineering, and DS partners, as well as our leadership and exec team, to shape the vision of what’s next for the evolution of our financial products. We're looking for a product designer who can not only drive adoption of our financial products ecosystem on the day-to-day, but also help develop the longer-term strategic roadmap for how financial products evolve as a core business line. The ideal candidate is excited about how to take complex and ambiguous problem spaces and turn them into meaningful customer experiences that drive real outcomes for real small businesses.

We're looking for candidates open to working in San Francisco, CA or New York City, NY.

What You’ll Do

• Define the vision and roadmap for Faire's financial products. Set the multi-year direction for how Faire Pay, net terms, brand financing, and future financial products evolve, and partner with your team to shape the roadmap to get there.
• Lead end-to-end design: from deep customer discovery and rapid prototyping through polished execution and production.
• Collaborate cross-functionally with Product, Engineering, Data Science, Finance, Risk, Legal, and Marketing to deliver benefits and tools that customers love and drive measurable business impact.
• Simplify complexity for a wide range of customers: turn complex financial concepts into clear and cohesive customer experiences that speak to a broad range of customers—from first time shop owners to enterprise brands.
• Prototype fearlessly using modern tools to explore new ideas, test assumptions, and accelerate innovation.
• Mentor and elevate other designers—sharing your craft, process, and storytelling approach to raise the bar across the org.

What You’ll Bring

• 10+ years of experience designing complex, high-impact digital products
• A proven track record of driving customer outcomes through complexity, including navigating deep tradeoff decisions and connecting design work to business metrics and team goals.
• Deep expertise in interaction design, visual craft, and systems thinking. Experience working on financial products or marketplace dynamics is a plus, but not required.
• A portfolio that shows strong craft, product thinking, and clear impact.
• Ability to set a vision, tell a compelling story, and align cross-functional partners and strategy around it.
• Curiosity for experimenting with new tools and workflows, including AI-integrated design and rapid prototyping
• A passion for collaboration, mentoring, and driving a culture of excellence in design

We value candidates that bring a range of experience from different industries and a variety of creative influences. If you’re a maker or retailer yourself and can bring first-hand experience and empathy for the small business and entrepreneurial journey, tell us your story!

Salary Range

San Francisco, CA and New York City, NY: the pay range for this role is $216,000 - $297,000 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.