11d ago
Senior Program Manager
Etsy·Operations · E-commerce
🏢Hybrid
|Brooklyn, United States of America$134k - $174k USD/yr
datarisk_managementsql
Senior Program Manager
Etsy | Operations | E-commerce
Hybrid
Full Time
United States of America, Brooklyn
$134k - $174k USD/yr
Position:
Senior Program Manager, Risk & Fraud
Company:
Etsy
Compensation:
$134,000.00 - $174,000.00
Location:
United States, Brooklyn
Employment type:
Full-time
Work Arrangement:
Hybrid
Short Summary:
The Senior Program Manager, Risk & Fraud will design, lead, and continuously improve a portfolio of strategic programs that strengthen Etsy’s fraud defenses, focusing on key risk areas including Seller Fraud, Buyer Fraud, and more.
Responsibilities:
- Support building tools, systems, policies, and processes to detect and mitigate fraud.
- Develop project briefs, PRDs, and program charters; define scope, milestones, and success metrics.
- Own the operating rhythm for key programs by scheduling and documenting meetings, tracking actions, and ensuring follow-through.
- Develop and maintain program documentation and reporting tailored to multiple audiences.
Requirement:
- 5 years of program management or related experience.
- 3+ years in Risk, Fraud, or Trust and Safety; operations experience is a plus.
- SQL proficiency is a plus.
- Proven track record of leading cross-functional programs.
- Data-driven with strong communication skills.
- Ability to maintain composure in high-stress situations.
- Curiosity and a drive for continuous improvement.
Benefits:
- Eligible for an equity package and an annual performance bonus.
- Competitive benefits that support you and your family.
Senior Program Manager, Risk & Fraud
Company:
Etsy
Compensation:
$134,000.00 - $174,000.00
Location:
United States, Brooklyn
Employment type:
Full-time
Work Arrangement:
Hybrid
Short Summary:
The Senior Program Manager, Risk & Fraud will design, lead, and continuously improve a portfolio of strategic programs that strengthen Etsy’s fraud defenses, focusing on key risk areas including Seller Fraud, Buyer Fraud, and more.
Responsibilities:
- Support building tools, systems, policies, and processes to detect and mitigate fraud.
- Develop project briefs, PRDs, and program charters; define scope, milestones, and success metrics.
- Own the operating rhythm for key programs by scheduling and documenting meetings, tracking actions, and ensuring follow-through.
- Develop and maintain program documentation and reporting tailored to multiple audiences.
Requirement:
- 5 years of program management or related experience.
- 3+ years in Risk, Fraud, or Trust and Safety; operations experience is a plus.
- SQL proficiency is a plus.
- Proven track record of leading cross-functional programs.
- Data-driven with strong communication skills.
- Ability to maintain composure in high-stress situations.
- Curiosity and a drive for continuous improvement.
Benefits:
- Eligible for an equity package and an annual performance bonus.
- Competitive benefits that support you and your family.
Required Skills
datarisk_managementsql
Required Languages
🇬🇧 English
Key competency: Operations