Director, IT Security & Infrastructure

Director, IT Security and Infrastructure

POSITION OVERVIEW

The Director, IT Security and Infrastructure is responsible for leading the development, implementation, and management of IT security and infrastructure programs to protect the organization’s information assets and ensure the reliability, security, and availability of IT systems. This role provides strategic and operational leadership for IT infrastructure, security initiatives, technology standards, vendor relationships, budgets, and IT projects across North America and in support of global IT operations.

PRIMARY RESPONSIBILITIES

• Provides strategic leadership and oversight for IT security and infrastructure operations, including servers, networks, LAN, WAN, cloud services, and related technologies.
• Oversees the design, implementation, maintenance, and continuous improvement of the organization’s IT infrastructure to ensure reliability, scalability, security, and availability.
• Leads efforts to strengthen the organization’s IT security posture in partnership with the IT Security Manager and other IT stakeholders.
• Conducts and/or oversees risk assessments and vulnerability assessments to identify security threats, vulnerabilities, and opportunities for improvement.
• Monitors security events and incidents and provides leadership in the response to security breaches and other IT security incidents.
• Ensures IT security and infrastructure practices align with applicable regulatory requirements, industry standards, and organizational policies.
• Serves as a primary contact for key IT technology vendors and manages vendor relationships and contracts, including providers such as Microsoft, AT&T, and other strategic technology partners.
• Collaborates with global IT colleagues to establish and maintain standards for hardware, software, infrastructure, and other technology solutions.
• Manages the IT infrastructure budget for North America, as well as global software-related expenditures, ensuring effective allocation of resources and alignment with business priorities.
• Reviews and approves IT-related invoices, purchase requisitions, and other technology expenditures.
• Leads and/or oversees IT projects, ensuring projects are appropriately planned, resourced, executed, and aligned with business objectives.
• Provides leadership, direction, and guidance to IT infrastructure and security teams, fostering accountability, collaboration, and continuous improvement.
• Partners with business leaders and facility stakeholders to define IT infrastructure and technology requirements for manufacturing plants, warehouses, corporate offices, and other facilities.
• Provides oversight and support for all facets of IT infrastructure and works collaboratively with business and IT stakeholders to resolve infrastructure-related issues.
• Evaluates emerging technologies and makes recommendations regarding infrastructure, security, hardware, software, and other IT investments.
• Develops and maintains IT standards, procedures, and processes to support consistent and effective technology operations across the organization.
• Performs other duties as assigned.

EDUCATION REQUIREMENTS

• Bachelor’s degree in Information Technology, Computer Science, Business, Cybersecurity, or a related field.

MINIMUM EXPERIENCE REQUIRED

• Eight (8) years of related experience in IT security, infrastructure, or a related technology discipline, including experience in a leadership capacity.
• Experience managing IT security and infrastructure within a large enterprise environment.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Strong knowledge of IT infrastructure, including servers, networks, LAN, WAN, cloud services, and related technologies.
• Strong understanding of IT security principles, risk management, vulnerability management, and incident response.
• Experience with cloud security technologies and practices.
• Experience managing technology vendors, contracts, and third-party service providers.
• Experience developing and managing IT budgets and technology expenditures.
• Strong project management and organizational skills with the ability to manage multiple initiatives and priorities.
• Ability to establish and maintain effective working relationships with global IT teams, business leaders, vendors, and facility stakeholders.
• Strong analytical, problem-solving, communication, and leadership skills.
• Ability to translate business requirements into effective technology and infrastructure solutions.
• Ability to develop and implement IT standards, processes, and controls across a global organization.

COMPUTER EQUIPMENT AND SOFTWARE REQUIREMENTS

• Proficiency with standard business and IT systems, infrastructure management tools, security technologies, cloud platforms, and related enterprise applications.

PREFERENCES

• Industry certifications such as CISSP, CISM, CISA, or other relevant IT infrastructure or cybersecurity certifications.
• Experience supporting IT infrastructure within a manufacturing or multi-site environment.
• Experience working within a global IT organization.