Senior Technology Program Manager

Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Leads the strategy, planning, and execution of highly complex, enterprise-scale technology programs spanning multiple technology and business domains. Serves as a recognized subject matter expert in technology program management, solving high-ambiguity problems, defining which outcomes are worth pursuing, and connecting technology investments to measurable customer and business value. Influences program direction, prioritization, resource allocation, and functional strategy while establishing governance, decision frameworks, methodologies, and AI-enabled practices that other Technology Program Managers adopt.

Responsibilities

Technology Program Planning and Execution

• Scopes, plans, and leads large, highly complex technology programs.
• Manages multiple technical programs and interconnected workstreams simultaneously.
• Leads effort-estimation and integrated planning across technology and business teams.
• Creates program organization structures with clearly defined roles, responsibilities, and decision rights.
• Advises leaders on investment and resource tradeoffs.
• Facilitates program retrospectives and ensures improvement actions are implemented.
• Identifies program improvement opportunities and establishes reusable planning standards and templates.
• Develops adaptive plans that combine human and AI-enabled work while continuously validating assumptions and outcomes.

Technology Program and Portfolio Management

Ongoing programs with multiple projects and teams: Identify, Change, Empower, Monitor

• Shapes the strategy and structure of function-wide and enterprise-scale technology programs.
• Leads complex enterprise programs consisting of multiple Agile or project teams, technology domains, business partners, and vendors.
• Frames the problems programs should solve and defines the evidence required before major investment is committed.
• Connects program priorities and technology investments to customer and business value.
• Designs program operating models, including governance, roles, delivery cadence, decision rights, and escalation paths.
• Aligns program, products, platforms, and workstreams to achieve shared program outcomes.
• Manages program backlogs, external dependencies, funding, budgets, and resource allocations.
• Directs or coordinates the work of other Technology Program Managers and integrates their workstreams.
• Identifies systemic risks across programs, platforms, and organizations and drives cross-program mitigation.
• Incorporates security, legal, GDPR, SOX, and other applicable compliance considerations into program planning and execution.
• Establishes appropriate use of AI tools and agents in program execution, including governance, human review, and named accountability for decisions.
• Recommends whether initiatives should continue, be reshaped, or stop based on validated business value and risk.

Stakeholder Management, Influence, and Strategic Escalation

• Builds formal, durable relationships with senior managers, directors, executives, and cross-functional partners.
• Influences diverse senior and executive stakeholders to commit to a shared program direction.
• Translates technical constraints, risks, and dependencies into clear business implications and decision points.
• Communicates program scope, schedule, resources, funding, risks, dependencies, and budget changes.
• Establishes escalation paths and thresholds for systemic risks and cross-functional impediments.
• Advises leadership on risk-acceptance and investment decisions, making the consequences and tradeoffs of each option explicit.
• Navigates competing priorities and organizational agendas to build alignment and drive timely decisions.
• Designs executive-level technology program and portfolio reporting that supports governance and decision-making.

Decision Making and Tradeoff Analysis

• Shapes high-stakes decisions involving program direction, investment, prioritization, risk, and resource allocation.
• Designs decision frameworks and governance forums that can be adopted across technology programs.
• Uses qualitative and quantitative evidence to evaluate options, assumptions, risks, and business value.
• Critically evaluates AI-generated recommendations and ensures a named person remains accountable for final decisions.
• Makes clear recommendations while documenting alternatives, tradeoffs, dependencies, and consequences.

AI-Powered Practices

• Defines and communicates technology program methodologies for different project types.

• Establishes scalable project and program management processes, governance standards, and delivery practices.
• Creates, reviews, and standardizes templates, reporting mechanisms, and decision frameworks.
• Evaluates new PMO and program-management tools, contributes to tool design, and trains tool administrators and practitioners.
• Defines how AI-enabled tools are used and governed in technology program management.
• Establishes human review points, accountability requirements, and appropriate controls for AI-supported program work.
• People Leadership and Capability Development
• Coaches Technology Program Managers on program strategy, executive influence, decision-making, risk management, and cross-functional orchestration.
• Directs the work of other Technology Program Managers supporting large or complex programs.
• Builds formal networks and communities of practice across the functions and organizations on which programs depend.
• Establishes standards and practices that strengthen technology program management capabilities across the function.

Qualifications

• 5+ years of experience in technology project management, program management, portfolio management, or a related discipline, with experience leading large, highly complex technology programs across multiple teams.
• Strong experience in program strategy, planning, governance, and cross-functional delivery, including managing dependencies, risks, priorities, and competing business and technology requirements.
• Demonstrated ability to influence senior and executive stakeholders, facilitate decision-making, navigate tradeoffs, negotiate priorities, and strategically escalate issues when needed.
• Experience managing program funding, budgets, portfolio planning, and financial oversight within an enterprise technology environment.
• Strong knowledge of Agile, Scrum, SDLC, and technology delivery methodologies, with experience defining or improving project/program management processes, reporting, templates, governance, or PMO tools.
• Experience applying appropriate risk, security, legal, and compliance considerations, including areas such as GDPR and SOX, within technology programs.
• Experience using or governing AI-enabled tools for program planning, execution, reporting, analysis, or decision support, with appropriate human oversight and accountability.
• Strong executive communication, facilitation, negotiation, and organizational influence skills.
• Professional certifications in project/program management and Agile methodologies, including PMP, SAFe, Scrum, or equivalent, are preferred.
• Bachelor’s degree in computer science or information management preferred

The targeted pay range for this position in the following location is / locations are:

Canada - Toronto Office TRO : 102,000 - 152,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.


Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.


Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.