Operations Compliance Manager

Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

The Expert, Global EHS & Compliance (QISBC) serves as a subject matter expert supporting Quality, Information Security, and Business Continuity compliance across Equinix's Global Operations function. The role provides independent assurance through internal audits, certification support, compliance assessments, and advisory services to ensure alignment with internal policies, contractual commitments, regulatory obligations, and applicable standards. The position contributes to certification programs, customer audits, operational resilience initiatives, and continuous improvement activities while helping strengthen compliance maturity and operational effectiveness.

Responsibilities

Audit & Compliance Assurance

• Plan and perform risk-based internal audits across Equinix's global data center portfolio
• Assess compliance with operational policies, management system requirements, and customer commitments
• Identify compliance gaps, control weaknesses, and opportunities for operational improvement
• Verify implementation and effectiveness of corrective and preventive actions
• Contribute to the development and enhancement of audit methodologies, tools, and assurance practices

Certification & Management Systems

• Support the maintenance and continuous improvement of certifications and management systems, including, but not limited to:
  • ISO 9001 (Quality)
  • ISO 27001 (Information Security)
  • ISO 22301 (Business Continuity)
  • PCI DSS and SOC 1/SOC 2
• Support external certification and regulatory audits, surveillance assessments, recertifications, and scope expansion activities
• Develop and maintain compliance documentation, procedures, audit protocols, and supporting records
• Contribute and participate in management reviews and certification-related activities

Business Continuity & Operational Resilience

• Ensure Equinix data centers compliance with the enterprise Business Continuity Program, working with relevant internal stakeholders such as the First Line Compliance Teams and Business Continuity Program Office
• Review Business Recovery Plans, continuity testing activities, and operational resilience exercises
• Assess operational controls supporting service continuity and risk mitigation
• Provide subject matter expertise on business continuity and resilience requirements
• Support readiness activities related to evolving regulatory and compliance expectations

Information Security & Compliance Support

• Assess operational compliance with information security requirements and controls
• Support customer, regulatory, certification, and third-party audit activities.
• Collaborate with Physical Security, First Line Compliance Teams, InfoSec, Operations, Legal, and other relevant stakeholders to ensure compliance with requirements
• Provide guidance and interpretation of compliance requirements relevant to data center operations

Compliance Analytics & Continuous Improvement

• Analyze audit results, findings, corrective actions, and operational metrics to identify trends and recurring risks
• Support development of compliance dashboards, scorecards, and reporting tools
• Contribute to automation and data-driven compliance monitoring initiatives
• Drive improvements that enhance compliance effectiveness and audit efficiency

Customer & Regulatory Support

• Support customer audits and contractual compliance activities, including RFI/RFP requests from Sales
• Participate in acquisition, integration and certification readiness efforts
• Provide compliance expertise for operational projects and strategic initiatives
• Assist with evidence gathering and response activities as par of regulatory assessments

Qualifications

Required Experience

• Experience in auditing, operational compliance, risk management, business continuity, quality management, or information security, preferably in a technology/data center industry
• Working knowledge of ISO 9001, ISO 27001, and ISO 22301 requirements
• Ability to work effectively with cross-functional stakeholders
• Ability to translate compliance requirements and audit results into practical operational recommendations

Preferred Qualifications & Experience

• ISO 9001, 27001 or 22301 Lead/Internal Auditor
• PCI DSS or SOC audit experience
• Experience working with stakeholders across multiple regions and countries
• Experience in critical infrastructure, technology, colocation, or data center environments
• Experience with Power BI, ServiceNow, audit management platforms, and compliance analytics

Additional Requirements

Ability and willingness to travel internationally as required to perform and support audits, assessments, certifications, and customer engagements

The targeted pay range for this position in the following location is / locations are:

Poland - Warsaw Office WAO : 188,000 - 282,000 PLN / Annual

Italy - ML2 Milan : 48,700 - 73,100 EUR / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.


Core Benefits - Pension: You will be enrolled in the employee capital plan or pension, known as PPK, a contributory pension scheme for you and your employer to save funds intended for withdrawal on retirement. Private Medical Insurance: You may enroll yourself and eligible dependents in Private Medical Insurance (PMI) for greater choice, flexibility, and access to specialist care for short-term illness or injury and so on. Life and Accident Insurance: Equinix provides Life and Accident Insurance cover for its employees which you can enroll in. Other Benefits and Perks - Employees have the option to select and use from a wide range of other benefits including: Annual Leaves, Flex Wallet (flexible spending account), Multi-sport Card, Lunch Pass Card, Discount Portal, statutory allowances and reimbursements (remote working, corrective glasses reimbursement), and paid and unpaid leaves in line with local market practices and regulatory requirements. More details on eligibility and rules for leaves are in Equinix's HR policies. Eligibility and contribution requirements apply to some benefits, in line with company policy. Benefits are subject to specific plan/program or insurer terms and conditions, including changes at Equinix's discretion. Equinix will be compliant will regulatory requirements on benefits and leaves.


Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.