Chief Information Officer

Ensora Health | Healthcare technology software

2h 44m ago

Remote In-Country

Full Time

Lead

United States of America

Ensora Health is the leading provider of software and services for mental and behavioral health therapists, trusted by over 200,000 individual providers and more than 28,000 practices. Our unmatched expertise, partnership, and breadth of products allow us to fine-tune solutions that meet the specific needs of everyone from solo practitioners to larger practices. With AI-enabled solutions that span practice management to electronic medical records and e-prescribing to billing, we help eliminate administrative complexity and create harmony between therapists, their clients, and the whole healthcare community.

Job Description

As Chief Information Officer (CIO), you’ll lead the technology our teams rely on every day. That includes the systems employees use, the enterprise applications that run our go-to-market and financial operations, our data platform, our corporate website, and our cloud infrastructure.
You’ll lead through strong domain owners, and you’ll stay close enough to the technology to set standards, weigh plans, and ask the hard questions. You’ll work alongside our product general managers, product AI organization, security team, and Finance.

What you’ll do

Set direction and own the enterprise systems estate

Set priorities for internal technology against company plans, and hold each domain accountable for delivery.
Own our enterprise applications, from CRM and marketing automation through ERP and financials, including the quote-to-cash flow between them.
Guide enterprise and data architecture, and lead the integration and data engineers who build it.
Run one intake, change-control, and planning cadence so a change in one system doesn’t break another.

Lead operations, data, and IT

Lead Enterprise Systems and Revenue Operations, aligning systems ownership with operating responsibility for the go-to-market stack.
Lead Cloud Operations across corporate and production environments (AWS and Azure), including availability, performance, cost, and security posture.
Lead IT and end-user services: service desk, endpoints, identity and access, Microsoft 365, and Workday administration.
Own our Snowflake data platform and integrations, with access governance set jointly with Finance.
Own the corporate website, including development, vendor relationships, and change control.

Manage risk, spend, and AI

Partner with our security team: you’re accountable for posture and execution, and they set standards and audit.
Govern internal process automation and AI agents, including approval gates and production-readiness review, in coordination with the product AI organization.
Own the technology budget and major vendor relationships, including planning, negotiation, and ROI.
Build and retain a high-performing team with a clear owner for every domain.

What you bring

Required

15+ years in technology leadership, with growing responsibility for teams, programs, and budgets.
8+ years directing technical leaders across multiple disciplines.
Deep expertise in enterprise and ERP architecture, data modeling, integration, and data engineering.
Experience across enterprise applications and cloud infrastructure, leading through domain owners.
Experience leading large-scale technology transformation and consolidation.
Working knowledge of HIPAA and SOC 2 in a regulated, data-sensitive environment.
A technical foundation, ideally including early-career engineering experience.
Bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent experience.

Preferred

SaaS or healthcare experience.
Hands-on credibility with modern data platforms such as Snowflake.
Contract negotiation experience that protects scope and delivers value.

How you work

You explain technology in business terms. You build trust with product, finance, legal, and executive partners.
You decide, then hold people accountable. You set direction and empower owners to deliver.
You respect the budget. You bring the ROI discipline a finance team expects.

Additional Information

While we've outlined some key qualities we typically seek, it's essential to remember that there might be additional unique strengths and talents you possess that would make you an exceptional match for us, even if they're not explicitly mentioned. Studies have consistently highlighted the significance of this principle, particularly for individuals from disenfranchised backgrounds, including women and other marginalized groups. These individuals often hesitate to apply unless they meet every single requirement, unlike their male counterparts who are more inclined to apply when they meet around 60% of the criteria.

The message we want to convey is that taking a leap of faith and applying can be incredibly rewarding. Your distinct abilities and perspectives could be exactly what we need to create a more diverse and inclusive team. So, don't hesitate—apply today and let's explore the exciting possibilities together!

All your information will be kept confidential according to EEO guidelines.

At Ensora Health, Diversity, Equity, Inclusion, and Belonging aren’t just words. We celebrate what makes us unique, foster an ecosystem of inclusion for all and harness our talents to promote diversity of thought and action in everything we do.

We instill Diversity, Equity, Inclusion, and Belonging into the fabric of our CARING culture and business, as we strive to be recognized not only as the leader in healthcare technology, but also for our intentional efforts to promote a diverse community.

We will champion non-discriminatory practices throughout the employee and customer lifecycle; caring for every person regardless of race, national origin, color, religion, disability, sex, orientation, or familial status.

Ensora Health is an equal opportunity employer.

Required Skills

snowflakeawsazureoffice365workday

Required Languages

🇬🇧 English