Housing Choice Voucher (HCV) Compliance Administrator

The HCV Compliance Administrator ensures the Housing Choice Voucher Program operates in full compliance with HUD regulations, federal/state requirements, and internal agency policies. Reporting directly to the Vice President of the HCV Program, this role serves as the department's compliance subject matter expert-conducting quality assurance reviews, leading internal audits, tracking risks, and designing staff training for Tenant-Based (TBV) and Project-Based Voucher (PBV) programs.
Key Responsibilities:
- Quality Assurance & Auditing: Conduct comprehensive file audits across waiting lists, eligibility, rent calculations, HAP contracts, and HQS inspections.
- Regulatory Oversight: Monitor, interpret, and communicate changes to HUD regulations, PIH guidance, Fair Housing Act, and VAWA requirements.
- Process Improvement: Analyze audit trends to update standardized forms, compliance checklists, desk procedures, and internal control workflows.
- Training & Technical Assistance: Identify staff training gaps, develop curricula, and deliver compliance onboarding and technical guidance to staff.
- Audit Preparation: Help prepare documentation and performance dashboards for HUD audits, independent financial audits, and SEMAP reviews.

Required Skills

EDUCATION/EXPERIENCE/CERTIFICATIONS:
- An associate degree and at least five (5) years of progressively responsible experience in affordable housing, Housing Choice Voucher (HCV) administration, compliance, auditing, or a related field are required.
- Preferred qualifications include a bachelor's degree in public administration, business administration, finance, accounting, social sciences, or a related field; five or more years of HCV compliance or quality assurance experience; experience preparing for HUD monitoring reviews or SEMAP assessments; and HUD or other affordable housing compliance certifications.
REQUIRED QUALIFICATIONS:
- Thorough knowledge of HUD regulations governing all Housing Choice Voucher Programs. Working knowledge of:
o Housing Choice Voucher Program (HCV)
o Project-Based Vouchers (PBV)
o Public Housing
o Fair Housing Act
o Violence Against Women Act (VAWA)
o Reasonable Accommodation requirements
o Annual and Interim Recertifications
o Housing Quality Standards (HQS)
Desired Qualifications:
- Demonstrates strong analytical, organizational, and problem-solving abilities.
- Excellent communication, customer service, and interpersonal skills.
- Ability to effectively manage multiple priorities, interpret complex regulations.
- Maintain confidentiality and build collaborative relationships while exercising sound judgment.
- Proficiency with document management systems, housing management software (Yardi, Elite, Emphasys, HAB, or similar systems), virtual meeting platforms, and workflow improvement tools.
Preferred Qualifications:
- Candidates have experience in quality assurance, compliance monitoring, internal auditing.
- Policy development, records management, process improvement, data analysis.
- Project management, change management, and training development.
- Advanced Microsoft Excel skills, the ability to develop performance metrics and dashboards, and knowledge of continuous improvement methodologies such as Lean or Six Sigma are also highly desirable.