Middle Account Sales Representative

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

The successful candidate will drive new merchant acquisition, grow revenue, and expand market share by identifying, securing, and onboarding new business opportunities.

Accountabilities for the role - what are you expected to do?

Develop profitable new business account relationships and increase profitability from existing accounts. Identify business opportunities based on knowledge of clients, markets, products and services. Make sales presentations to existing and prospective clients informing them of benefits of using the organization's products and services to meet their needs. Implement and maintain an effective referral network and call program to promote sales. Manage the on-going account relationship with existing customers. Establish and maintain internal relationships. Establish and maintain good public relationships with the community to enhance the organization's image and develop new business.

Competencies for the role - how are you expected to behave?

1. Drive for Results

Pursue goals with energy and perseverance; work to overcome barriers and challenges in order to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group.

2. Collaboration

Develop good working relationships with others; recognize and value differences; encourage an inclusive collaborative environment and open dialogue; put team’s goals ahead of personal agendas; share information openly and transparently; openly support team members and their efforts.

3. Agility & Innovation

Demonstrate flexibility in dealing with fast-changing priorities, and different or challenging situations. Help others to continuously improve and achieve results.  Explore multiple solutions to overcome obstacles.  Anticipate future needs that may affect the team or organization.

 4. Inclusion

Build a culture of equity and inclusion in which diverse ideas, talent and perspectives are welcomed and encouraged.

5.  Risk Management

Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.

6.  Ethics and Trust

Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts; accordingly, is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes.

Technical competencies for the role - what are you expected to know?

• Experience in a business-to-business direct sales role that is primarily focused on new business acquisition.  Specialist knowledge of the payments market is desirable.
• Track record in creating a sales pipeline, identifying the best solution for customers and closing sales in the SMB market.
• Experienced in selling a variety of solutions (e.g ecommerce solutions, SaaS) in addition to core acquiring.
• Direct experience of following a competency based framework model to develop sales practices.
• Proven ability to develop and maintain an effective network of contacts and build relationships at all levels of Elavon, partners and externally.
• Commercial and financial acumen with awareness of potential issues involved in negotiating contracts.
• An influential and highly effective communicator (verbal/non-verbal/written).
• Team player able to work and support colleagues across a multinational organisation
• Willingness to accept change and the ability to maintain effectiveness in a changing environment with ability to “see the bigger picture”.

Qualifications required to perform the role

• 2 years B2B sales experience essential
• Financial services experience is beneficial
• Documented confirmation of performance

Control Function Disclosure

This role has been identified as Controlled Function (CF 4) under the CBI Regulations. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the requirements of:

a) the CBI’s Fitness and Probity Regime and the Conduct Standards (as applicable to the role).

Applicants (and upon joining the Company, employees) agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the aforementioned requirements (as applicable to the role) and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.

It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with U.S. Bank’s “Code of Ethics”. Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for the position.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.

• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.

• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).

• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.

• Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.