Sr. MI Systems Engineer

Primary Function:

The Senior Manufacturing Information (MI) Systems Engineer is responsible for maintaining product line engineering and manufacturing systems and recommending/implementing corrective actions to drive quality improvement. This includes defining requirements, acceptance testing, scheduling of training and rollout, documenting specific plant processes, and first level support of issues.  This position is expected to have or demonstrate the ability to gain working knowledge of configuration requirements and the associated systems and processes in the division, including Bid Manager, MI Manager, Design Automation, DCMS, POM, ENOVIA, MAPICS, AutoCAD and other site-specific tools.
This hybrid position is based out of Arden, NC. Relocation assistance is offered for eligible candidates currently residing within the US.

What you'll do:

•    Deploying and supporting Front End Engineering systems for the assigned product line.
•    Support the development of product line specific training documentation on their use of the engineering software tools and processes.
•    Manage MI System issues tickets through individual contribution and coordination of other Eaton resources.
•    Lead the maintenance and improvement of systems (Bid Manager, Mi Manager, POM, etc.) to meet the needs of all stakeholders, inclusive of product line personnel, plant personnel, PMO and NAS.
•    Providing a focal point for the manufacturing plants to address issues relating to front end operating systems and related practices.  
•    Gather requests for system enhancements and communicate those to the appropriate development manager.
•    Be available for after-hours and weekend support.
•    Participate in product line meetings on Front End Systems projects and continuous improvement activities, driving best practices and knowledge sharing across the various teams (engineering, design and systems)
•    Maintain Front End Systems turnback/enhancement database (SharePoint tickets) and related Change Management processes, coordinating priorities with various stakeholders and team members.
•    Support defect resolution for ServiceNow (SNOW) tickets through error recreation and documentation through interactions with product line engineering teams, systems developers and IT developers.

Qualifications:

Required (Basic) Qualifications: 
•    Bachelor’s degree in an Engineering or Information Technology field from an accredited institution
•    Three (3) years of applicable experience with engineered-to-order (ETO) products and their associated configuration tools.  
•    Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
Preferred Qualifications: 
•    Preference will be given toward candidates with extensive experience in Eaton’s ETO software tools including, but not limited to: Bid Manager, MI Manager, Design Automation, DCMS, Plant Order Manager, Pick Work Bench, etc.

Skills:

•    Good interpersonal and communication skills.
•    Proficient use of Eaton’s ETO software systems and AutoCAD.
•    Apply object oriented programming language such as VB.Net 
•    Management and development of databases.
•    Travel – up to 10%