Senior Delivery Program Manager

Project description

We are looking for a Program Manager who is able to take genuine ownership of projects, teams, and business outcomes rather than focusing primarily on project coordination and status reporting.

Responsibilities

• Manage multiple software development projects simultaneously, including: - Small-scale Fixed Price projects (typically 2–3 projects in parallel), where the company is fully responsible for end-to-end delivery. - Medium-scale Staff Augmentation projects with teams of approximately 10–20 employees, delivered under a Time & Materials (T&M) commercial model. Take full ownership of project delivery for Fixed Price engagements, including scope, schedule, resources, risks, quality, and financial performance. For Staff Augmentation engagements, take primary responsibility for people management, team performance, employee engagement, retention, and day-to-day operational management. Manage project budgets, track financial performance, monitor actuals versus plan, and identify and address financial risks. Monitor project profitability and key financial indicators, particularly for Fixed Price engagements. Establish and maintain project plans, schedules, milestones, dependencies, and delivery metrics. Proactively identify, assess, and mitigate project risks and issues, escalating them when appropriate. Manage project scope and changes, ensuring that scope deviations are identified, assessed, and properly communicated. Coordinate cross-functional teams, including software engineers, QA, Business Analysts, Solution Architects, and other technical specialists. Ensure effective communication between delivery teams, clients, internal stakeholders, and company management. Provide regular project status reporting to senior management, including delivery progress, financial performance, risks, issues, resource status, and planned actions. Maintain transparent and timely communication with clients and ensure that expectations are properly managed. Support resource planning and allocation, including forecasting future staffing needs and identifying potential resource gaps. Conduct regular 1:1s and performance-related discussions with team members where applicable. Support employee development, motivation, retention, and resolution of people-related issues. Participate in presales activities when required, including project estimation, delivery approach definition, resource planning, and preparation of delivery-related materials. Contribute to continuous improvement of project management and delivery processes.

SKILLS

Must have

• 5+ years of experience in Project Management within software development / IT services. Proven experience managing multiple software development projects simultaneously. Experience with Fixed Price projects and full-cycle delivery responsibility. Experience with Time & Materials and/or Staff Augmentation delivery models. Demonstrated experience managing software development teams of approximately 10–20 people. Strong People Management skills and experience working with distributed or cross-functional teams. Experience managing project budgets and financial performance. Experience with project reporting for senior management and/or clients. Strong understanding of project management methodologies and delivery processes. Good understanding of software development processes and modern IT technologies. Basic understanding of information systems architecture and ability to discuss technical topics with engineering and architecture teams. Strong risk, issue, scope, and stakeholder management skills. Excellent communication and presentation skills. Strong analytical and problem-solving abilities. Ability to prioritize and manage multiple projects and competing demands effectively. Ability to work independently, take ownership, and make decisions in a dynamic environment.

Nice to have

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