Project description
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire and delight our business partners through our multiple banking delivery channels.
Responsibilities
- Review, plan, coordinate, and execute manual and hybrid application deployments across production and pre-production environments in line with approved Change Requests (CRs).
- Validate implementation plans, dependencies, prerequisites, validation steps, monitoring, and rollback procedures before deployment.
- Coordinate with application, infrastructure, database, platform, business, and support teams to ensure deployment readiness.
- Execute application deployments involving application binaries, services, configuration files, certificates, scheduled jobs, middleware, web/application servers, containers, and database changes.
- Execute deployments within approved change windows and ensure strict adherence to approved scope and change governance processes.
- Monitor deployments, validate control points, identify risks or issues, and initiate pause, rollback, or escalation when required.
- Perform post-deployment validation of application health, services, logs, connectivity, and monitoring alerts.
- Coordinate Business Level Validation and handover to L2/L3 and business teams.
- Maintain deployment timelines, execution evidence, logs, approvals, validation results, and closure documentation.
- Provide deployment hypercare and support recovery activities when deployment-related issues arise.
- Support release-related incidents, application restoration, and batch/job failure resolution when required.
- Identify repeatable manual activities and recommend opportunities for safe automation.
- Ensure compliance with change management, security, segregation-of-duties, privileged-access, and audit requirements.
- Coordinate with Release Managers, Incident Managers, and relevant technical teams to manage deployment risks and issues.
SKILLS
Must have
- 6 to 12 years of hands-on experience in manual and hybrid application deployments, including CI/CD workflows.
- Strong knowledge of change management, ITIL practices, and release governance.
- Working knowledge of server infrastructure, including Windows/Linux, networking, DNS, load balancers, certificates, and file systems.
- Basic knowledge of Kubernetes/OpenShift and database script execution, validation, connectivity, and rollback.
- Strong understanding of deployment risk, incident management, troubleshooting, and escalation procedures.
Nice to have
N/A