Account Manager, Fresh Dairy & Plant Based - US Based (Remote)

Account Manager, Fresh Dairy & Plant Based

US Based - Remote 

At dsm-firmenich Sales, we proudly own the voice of the customer, company, and market. We ignite product innovation and accelerate revenue growth by collaborating with a diverse range of companies and beloved brands across every segment—Bakery, Confectionery, Ingredient Processing, Beverage, Fresh Dairy, and Cheese. As an Account Manager, you’ll play a pivotal role in shaping the future of ingredient solutions, driving strategic growth, and delivering value to our partners. This is your opportunity to bring your passion for food, wellness, and client success to a team that thrives on innovation and impact. Are you passionate about working with one of the world’s leading producers of essential nutrients like vitamins, carotenoids, nutraceuticals and nutritional lipids? Do you value working for a global industry leader recognized as a consistent leader in Fortune’s Companies Changing the world list? This role could be the perfect match for you!  

Key Responsibilities:

• Develop and manage sales of dsm-firmenich products to Food & Beverage customers achieving respective budget targets in volume, price and profitability
• Develop and implement customer action plans
• Monitor and analyze sales results by customer and product adjusting approaches when necessary to optimize profit with topline growth
• Capture, translate and communicate relevant market data back into the business: competitive price strategy and/or actions; product demand, etc
• Quote pricing and develop commercial proposals according to agreed strategy
• Manage and develop forecasting for customers in territory
• Manage and develop pipeline with customers through CRM platform
• Deliver commercial presentations aiming to improve customer knowledge of dsm-firmenich products as well as to further develop dsm-firmenich branding
• Prospect and search for new customers, new business and promote innovation
• Shape Market Strategy through deep analysis of trends, customer behaviors, and competitive landscapes—identifying growth opportunities and crafting effective sales approaches
• Champion Client Engagement by proactively managing sales pipelines, building strong relationships, and ensuring satisfaction through tailored presentations, product insights, and collaborative solution development
• Deliver Strategic Insights that guide decision-making and unlock new opportunities by staying ahead of market shifts and translating data into actionable strategies
• Promote Cross-Functional Collaboration by working closely with internal teams to align sales efforts with innovation, marketing, and customer support for seamless execution

We Bring:

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers.
• A space to grow by encouraging and supporting curiosity and an open mindset.
• A culture that prioritizes safety and well-being, both physically and mentally.
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose.
• A flexible work environment that empowers people to take accountability for their work and own the outcome.
• Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity.
• A firm belief that working together with our customers is the key to achieving great things.
• An eagerness to be one team and learn from each other to bring progress to life and create a better future

You Bring: 

• Bachelor’s Degree required; preferably in Dairy Science, Food Science, Food Technology, or other related discipline
• 5-8 years of experience in a sales, business development, and/or account management role within B2B environment
• Food/beverage industry experience within the food ingredient industry preferred
• Ability to travel 50% (or more) – primarily domestic travel
• Demonstrates experience in communicating with a variety of functions to generate sales 
• Strong customer relationship skills, with the ability to influence and collaborate with key stakeholders across global accounts
• Strong organizational, analytical, and communication skills
• Positive attitude with a drive toward meeting and exceeding targets