Head of Growth

About DRCT DRCT is evolving from an NDC aggregator into a B2B operating platform for travel sellers. Our goal is to give travel sellers one infrastructure layer to manage travel distribution, starting with Air and expanding into Hotels, Payments and other travel products. We already have strong Air distribution capabilities and an established customer base. The next phase is about building a repeatable growth engine: acquiring the right customers, activating them quickly, expanding them across products and increasing their lifetime value. About the role We are looking for a Head of Growth who will own this transformation end-to-end. You will be responsible for building the system that takes DRCT from: customer acquisition → activation → transaction → multi-product adoption → retention → expansion → referral. You will work directly with the founders, CEO, Product and Commercial teams and will have significant autonomy to build the Growth function. What you’ll do Define and own DRCT’s growth strategy — identify our ICP, strongest customer segments, positioning and key growth opportunities. Build and scale customer acquisition across outbound, partnerships, referrals, account-based and product-led channels. Improve customer activation — optimise the journey from registration to first transaction and drive faster time-to-value. Drive customer expansion and retention — develop strategies to grow customers from Air → Hotels → Payments, increase transaction frequency and build long-term customer value. Own growth analytics — track key metrics such as CAC, LTV, activation, retention and contribution, and use data to identify what works and what to scale. What success looks like We are not measuring success by traffic, followers or the number of registered accounts. You’ll be focused on: Growth in active transactional customers Increased multi-product adoption Growth in customer contribution Improved 30 / 90 / 180 / 365-day retention Efficient CAC and payback by acquisition channel What we’re looking for 7+ years in B2B SaaS, fintech, marketplaces, travel tech or another transactional platform business; experience owning growth rather than only marketing; strong understanding of funnel analytics and unit economics; experience building acquisition channels from scratch; experience with product-led growth and/or account expansion; strong commercial judgment; ability to work hands-on with data, product and sales; experience operating in an international market. What you’ll get High level of ownership and autonomy, with direct collaboration with the CEO and founders. Base compensation + a performance-based bonus of 50–100%, linked to agreed growth and business goals. Remote-friendly work, with the option to work from our Kyiv or Warsaw office whenever you prefer. 24 days of paid leave, paid public holidays and 7 paid sick days per year. Apple equipment provided when needed after the probation period. Learning & development support, including company-funded courses and certifications. Annual performance reviews with a personal development plan. Mental wellbeing support, covered by the company. Annual corporate events and team-building activities. Recruitment process: HR interview CEO interview Test Task Let’s build DRCT’s next growth chapter! Apply now.