Lead Solution Consultant

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Docusign is growing fast, and we are looking for people to join our high-performance team who are excited to make a difference and help wherever needed. The Lead Solution Consultant partners with the Enterprise presales Solution Consulting and Enterprise field sales team to discover and understand customer business challenges, complex processes, and architectural landscapes in order to build world-class integrated solutions leveraging Docusign's platform and suite of products. Through engaging stories and custom-built demonstrations, the SC illustrates the value and benefits of modernizing a prospect's System of Agreement via the Docusign Intelligent Agreement Management offering.

This position is an individual contributor role reporting to the Director, Solution Consulting.

Responsibility

• Collaborate with Enterprise Solutions Consulting and Field Sales teams to cultivate and secure net-new business, partnering with Sales to deliver on revenue plans within an assigned territory and targeted accounts
• Uncover, comprehend, and document complex customer business challenges, processes, and enterprise architecture within targeted territory and account list
• Engage in meaningful business and technical conversations, bringing subject matter expertise to Procurement, Sales, and Legal lines of business and sharing industry insights with key stakeholders across large enterprise organizations
• Establish technical credibility and build confidence in recommended solutions by connecting customer problems and internal systems flow/topology to Docusign solutions via value-based presentations, solution designs, custom product demonstrations, technical Q&A, business process diagrams, web conferences, RFP/RFI responses, and product roadmap discussions
• Articulate selected recommendations and the business value they provide to diverse audiences
• Work collaboratively with sales partners, peer SCs, and the broader internal Docusign community to share best practices and provide a world-class buying experience
• Understand the Contract Lifecycle Management space and exhibit proficiency in the core platform, including all current and future features, leveraging knowledge gained from production deployments and customer experiences
• Demo and sell based on value selling methodologies defined by the company
• Communicate and champion the methods, processes, and certifications that make Docusign the most secure partner for agreements

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 8+ years prior experience within an Enterprise presales role selling SaaS solutions and concepts to Enterprise customers
• BS/BA degree or equivalent in relevant work experience
• Experience with technical business documentation like workflow diagrams, proposals, SOWS, RFPs and RFIs
• Experience engaging with executive-level staff, including C-suite leaders and senior management

Preferred

• 10+ years prior presales experience within an Enterprise level SaaS offering, ideally cloud-based
• Proven experience working with employees at all levels of an organization
• Familiarity with Enterprise-class software systems like ERP, CRM, and ECM systems
• Proven experience with software system configuration and integration
• Experience selling into the Procurement line of business
• Familiarity with HTML, XML, and structured data
• Familiarity with electronic signature concepts
• Communicate with confidence, clarity, and professionalism in high-level settings, inspire trust and credibility with executive audiences, foster inclusive dialogue, and represent the organization with poise and authenticity

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $152,700.00 - $231,625.00 base salary

Illinois, Colorado, Massachusetts and Minnesota: $148,300.00 - $215,050.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $148,300.00 - $221,400.00 base salary

Washington DC: $152,700.00 - $221,400.00 base salary

Ohio: $141,000.00 - $204,450.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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