Senior UX Designer - Selection - Accommodations

It wasn’t so long ago that booking a trip to see the Eiffel Tower, stroll down New York’s iconic Madison Avenue or feel the sand between our toes on Copacabana Beach was simply a matter of a few taps on our smartphone. In fact, that’s what we do at Booking.com. We make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we’re busy preparing for when the world is ready to travel once more. Across our offices worldwide, we continue to innovate. To solve for some of the most complex challenges in travel and technology, and to plan for the exciting developments that lie ahead. With strategic long-term investments into what we believe the future of travel can be, we are opening up new career opportunities that will have a strong impact on our mission. We are united in the belief that our very human desire to explore the planet’s beauty and discover more about other people and cultures will endure. The world is waiting for us. Together, we will be ready.

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world.;

With over 1.6 million room nights booked every day, Accommodation represents the largest share of our business to date. We are responsible for accommodation growth, with clear ownership of all marketing, product and supply related to accommodations. Our mission is to deliver the best customer experience and most varied selection of properties.

The Accommodations business unit is responsible for the design & delivery of services and products to offer customers the best selection of properties and rooms. In the Selection department, our products & services are available on the Web, Mobile and API platforms, and span over all aspects of Booking.com accommodation business – from getting inventory from partners to displaying rooms to our customers. Our focus area is to provide customers with the best selection of properties & rooms by understanding customer intent, getting more relevant properties and rooms, and using existing inventory as effectively as possible, with the support of in-house solutions to help properties and their staff run and grow their business through direct and 3rd party solutions.

We are recruiting for a Senior UX Designer to join us here in Amsterdam.

The Team:

We help our partners manage their property and supply on our platforms efficiently, and build trust by giving them relevant tools and information they need to grow their business. 

We’re looking for a Senior UX Designer to join our team that is able to do just that: focus on optimizing our platforms and advice with the goal to help our partners sell more rooms and make them more attractive to their guests.

B.Responsible

• Demonstrates advanced knowledge of user flows, product features, and underlying technologies across teams and tracks - demonstrates a working understanding of the larger user and business context of their product area.
• Demonstrates advanced understanding and application of user-centered design concepts, methods, tools and techniques to enable and advance quality design and outcomes.
• Creates high-quality well-researched and data informed design assets and
  solutions at higher volume and velocity than core level designers.
• Responsible for overall product design quality in their area - proactively identifies, fixes critical issues and bugs across track teams.
• Completes complex objectives autonomously, involving everyone necessary; proactively generates new product ideas, as well as devises tests and/or processes to evaluate alternatives and recommend solutions.
• Proactively helps others to develop, champion, and refine ideas or initiatives that solve business and/or user needs both inside and outside of their area of direct responsibility.
• Demonstrates advanced understanding of Booking's brand, design and accessibility standards and systems and ensures they are adhered to in their area of business.
• Proactively partners with their peers, leads, or others in the tech and product organizations to drive and execute on broader level strategy to improve the product and the community around them.
• Advances team and design community understanding of user-centered design concepts, methods and techniques; facilitates team ideation sessions, solution discovery and brainstorming relevant for design topics.
• Volunteers to work on projects to solve business and/or user needs outside of their area of direct responsibility (e.g. could be issues other designers aren’t willing to tackle or don’t find interesting).
• Makes use of (and guides core designers in team or track in using) Booking data tools like ET and Google Analytics and enables usage and definition of qualitative research topics to deliver solutions accountable to business metrics.
• Actively participates in recruiting and initiatives to grow and strengthen the craft community.
• Clearly communicates design approaches and solutions throughout the development lifecycle across multiple teams and disciplines to achieve project objectives, to proactively build productive relationships, and to collaborate to gain cooperation for projects and initiatives within own function.
• Mentors and coaches designers within a track; improves others productivity within a track and on other teams where possible.

Craft Excellence
Enhancing the community and careers of our Designers and UX Copywriters and their overall employee experience.

• Community & Culture - Invest in creating and promoting a UX culture within Booking. Help establish career framework tools and recruiting methods. Manage community rituals and events.
• Knowledge & Skills Enhancement - Provide opportunity for ongoing skills development and a culture where team members share the knowledge generously with others.

B.skilled

• Has basic knowledge of prototyping tools or prototyping environments and web coding languages such as HTML, CSS, etc
• Has advanced knowledge of native app interface engines, and creates appropriate interfaces using core design tools, like Sketch, Invision and Adobe Creative Cloud
• Demonstrates advanced knowledge of the principles, concepts, and theories of product design and related areas including
  copywriting and research

B.Experienced

We’re looking for Designers with 5+ years’ experience delivering global products in a similar large scale product led environment. We want an experienced, skilled and motivated product designer who thrives with autonomy and a lean, collaborative, fast paced environment. Working as part of a small, collaborative team should be second nature, as should your constant search to improve how you and we do things.

Designers at Booking.com must be excellent collaborators – we work in an agile, dynamic, diverse environment in which openness & humility are key. Our designers combine their knowledge and expertise with the goals of our business to deliver a world-class user experience to our diverse, loyal user-base. At Booking.com, design is a team sport, and together we solve hard problems while keeping the user at the center of everything we do.

Ensuring a diverse and inclusive workplace is part of our core values. We are an equal opportunity employer and know that a team of different backgrounds, abilities, and perspectives makes us thrive and build better products. We are fortunate to be members of one of the most diverse design teams in the world and we do our best work when we join forces. We’re looking forward to welcoming you into our team of exceptionally talented and fun colleagues, where you'll do challenging and rewarding work.

B.Offered

• Living and working in Amsterdam, one of the most cosmopolitan cities in Europe
• Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travellers worldwide
• Working in a fast-paced and performance driven culture
• Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit
• Promote and drive impactful and innovative engineering solutions
• Technical, behavioural and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
• Competitive compensation and benefits package and some great added perks of working in the home city of Booking.com

Booking.com is proud to be an equal opportunity workplace and is an affirmative action e