Project Manager - IT Services

The Project Manager is responsible for the governance and project management of initiatives within the Department. The Project Manager role will partner with the various teams within the Department to support, and proactively work with them, to facilitate the work occurring between them and the business units and centralized functions. They will help the teams to scope and plan the projects by helping to document the project goal, KPIs, roadmap  and main deliverables.

The Project Manager  will ensure that the projects of the Department  teams are managed in a consistent manner, whilst working with the business units & central functions within Booking.com to build engagement and where needed governance over decisions needed for work to be signed off.  In some cases, the role requires dealing with external vendors and managing external stakeholders.

The Project Manager will also help the different teams to mitigate the project risks and dependencies to make sure there is progress towards the project milestones.

First and foremost, the Project Manager will ensure the team's roadmaps/plans focus on agreed business priorities, dependencies and strategies – designed based on data and business needs, and deliver against the shared objectives & goals

Key responsibilities 

• Apply structured methodology to and lead project/change management activities
• Own the successful delivery of the end-to-end project lifecycle.
• With supervision, lead low/medium complexity projects with global impact (cross-functional) driving them through execution, analysis, recommendation and implementation.
• Apply change management processes and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Engage and influence stakeholders inside and if required outside of the organisation: work collaboratively with business unit partners and corporate support teams to drive enterprise strategy execution and partner on segment or functional strategy projects.
• Contribute to the Project scoping and Planning by helping to document the project goal, KPIs, roadmap and main deliverables.
• Track and report progress; Creates clear planning documents together with involved departments.
• Ensure a project closing and correct handover to Business as usual.
• Ability to work and productively interact with different stakeholders up to Director level.

Knowledge and skills required 

• Familiarity with project/change management approaches, tools and phases of the project lifecycle
• A good understanding of how people go through the change curve and the change process
• Good Problem solving and root cause identification skills
• Experience with large-scale organizational change efforts is an advantage
• With supervision, ability to use quantitative and qualitative data to drive decision making 
• Ability to establish and maintain strong relationships (both within a team and with wider stakeholders)
• Ability to work effectively and influence up to Senior Managers
• Effectively communicate in 1:1 and small groups; Strong influencer in 1:1
• Flexible and adaptable; able to work in ambiguous situations and under pressure
• Organized with a natural inclination for planning strategy and tactics
• Knowledge of similar industries and/or business projects is an advantage.
• PMP or Agile Project Management or equivalent certification is preferred.

B.offered

• Living and working in Manchester, one of the most cosmopolitan cities in Europe
• Working in a fast paced and performance driven culture
• Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit
• Promote and drive impactful and innovative engineering solutions
• Competitive compensation and benefits package and some great added perks of working for Booking.com

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.