Contracts Administrator (USA Remote)

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

Job Description

This role is primarily responsible for administrative management of customer contracts across products, including working with L&BA members to communicate redlines to Sales or the prospect, entering contracts into Salesforce, and supporting Sales and orders with questions on contracts. This role will also act as the department’s liaison for sales operations project as applicable.

• Support busy Legal and Business Affairs team to move customer contracts through the sales cycle efficiently.
• Complete vendor forms, tender terms, and other administrative documents to reduce bottleneck in the Contracts queue.
• Collaborate with Legal & Business Affairs colleagues to provide support and guidance to the Sales team.
• Facilitate L&BA’s interaction with other departments on sales operations project, including Salesforce optimization projects.

Qualifications

• 3+ years of contract administration experience
• Proficient knowledge of legal language in SaaS contracts
• Technical project management experience and interest
• Strong analytical decision-making skills
• Keen eye for errors and inconsistencies
• Excellent verbal and written communication skills (composition and grammar)
• Strong interpersonal skills with the ability to work independently, prioritize, and multitask

Desirable

• SFDC user

Additional Information

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!  

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans status.