IT Solution Architect

The IT Solution Architect is responsible for designing, implementing, and managing IT solutions that support business objectives and drive digital transformation. This role leads communication and collaboration between business stakeholders and IT teams, translating business requirements into effective, scalable, secure, and sustainable technology solutions.
This position oversees the end-to-end application lifecycle, from solution design and implementation to ongoing operations and continuous improvement, while ensuring system reliability, delivery quality, information security and regulatory compliance. The role also leads IT demands and projects by driving stakeholder engagement and collaboration with global IT teams and external vendors to enhance operational efficiency and deliver sustainable business value.

Key Responsibilities
1. IT Application Management & Operations
◦    Manage and maintain IT applications to ensure stable, secure, and efficient daily operations.
◦    Monitor application performance, troubleshoot technical issues, and implement resolutions to minimize business disruptions.
◦    Analyze application-related issues, identify root causes, and implement corrective and preventive actions in collaboration with relevant technical teams and external vendors.
◦    Manage application lifecycle activities, including system changes, version upgrades, system enhancements, and technical improvements.
◦    Maintain up-to-date system documentation, operational manuals, and application-related knowledge bases.

2. IT Demand & Project Management
◦    Understand business processes and translate business requirements into IT demands, functional specifications, and appropriate solution requirements.
◦    Identify opportunities for digital transformation, process optimization, and application improvements to support evolving business needs.
◦    Assess business impact, technical feasibility, risks, and priorities of application-related requests and initiatives.
◦    Plan, manage, and drive IT demands and projects in collaboration with business stakeholders, regional/global IT teams, and external vendors.
◦    Manage project scope, timelines, deliverables, and resources to ensure successful project execution.
◦    Lead system testing, User Acceptance Testing (UAT), deployment, and post-implementation activities, ensuring solution quality and alignment with business requirements.

3. IT Security, Risk & Compliance
◦    Ensure IT applications comply with global IT security standards, IT Financial Services guidelines, and applicable local regulatory requirements.
◦    Implement security requirements and controls, including access management, vulnerability remediation, and data protection.
◦    Identify, assess, and address application-related operational risks, security vulnerabilities, and compliance issues.
◦    Execute security assessments, address audit findings, and implement necessary remediation measures to ensure compliance.
◦    Maintain appropriate security documentation, governance processes, and control measures throughout the application lifecycle.
◦    Uphold ethical standards and ensure compliance with company policies, compliance guidelines, Anti-Bribery policies, and applicable competition laws

Experience & Technical Knowledge

• Minimum 3 years of experience in IT application management or IT service management with understanding of IT application architecture and technologies like Web application, Windows, IIS, MSSQL etc.
• Knowledge of IT Service Management (ITIL), including incident, problem, and change management.
• Understanding of IT security, risk management, and data protection.
• Experience in the automotive or financial services industry and IT project management (Agile/Waterfall) is preferred.

Personal Skills

• Strong analytical, problem-solving, and communication skills.
• Proactive mindset with a strong sense of ownership and accountability.
• Ability to manage multiple priorities and work independently.
• Ability to identify improvement opportunities and drive initiatives from concept to implementation.

Language Skills

• Korean: Fluent

• English: Business proficiency (written and verbal)

[Other Information]

Recruitment Process - Mercedes-Benz Financial Korea follows a structured recruitment process consisting of the following steps:

1) Document Screening
3) First Interview
4) Second Interview
5) Offer Discussion
6) Final Selection

Recruitment Notice

• Applicants may apply for only one position currently open at Mercedes-Benz Financial Korea (duplicate applications are not allowed).
• Only candidates who have no restrictions on overseas travel are eligible to apply. (For male applicants, military service must be completed or exempted.)
• Applicants eligible for employment protection (e.g., veterans, persons with disabilities) will be given preference in accordance with relevant laws.
• Mercedes-Benz Financial Korea conducts its recruitment process in compliance with Article 7 of the Equal Employment Opportunity Act.
• If any information provided in the application or during the recruitment process is found to be false, unverifiable by documentation, or if fraudulent documents are submitted, the offer may be revoked or the applicant may face disadvantages in the process.
• In accordance with Article 11 of the Fair Hiring Procedure Act, applicants may request the return of submitted documents. However, documents submitted via the company website or email, or those voluntarily provided without the company’s request, are not subject to return.