Lead Agentic AI Solutions Engineer

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

POSITION SUMMARY

CVS Health is hiring a Lead Agentic AI Solutions Engineer to join the AI/ML Solutions Delivery organization and build enterprise-scale agentic AI and intelligent automation solutions. The Lead Agentic AI Solutions Engineer will serve as a full-stack AI engineer, designing, developing, and deploying production-ready applications that combine modern software engineering practices with generative AI and agentic frameworks. This role will lead the engineering and operationalization of enterprise-scale Agentic AI solutions supporting IT Operations, Cybersecurity, and intelligent automation use cases. The individual will architect, develop, and deploy end-to-end production agentic systems leveraging multi-agent architectures, prompt engineering, context engineering, retrieval-augmented generation (RAG), GraphRAG, memory frameworks, evaluation pipelines, and AI guardrails. This role will leverage technologies including ServiceNow, Databricks, Google Vertex AI, Azure AI Foundry, Anthropic Claude, Python, APIs, and cloud-native services to deliver secure, scalable, and resilient solutions.

The Lead Agentic AI Solutions Engineer will own the end-to-end development lifecycle, spanning application architecture, backend services, AI orchestration, data integration, deployment, and operational support.

In addition to hands-on engineering responsibilities, this role will serve as a technical leader for assigned initiatives, providing architectural guidance, mentoring junior engineers, interns, and contractors, and helping establish engineering standards and best practices for enterprise AI delivery. Working closely with Architecture, Cybersecurity, Platform Engineering, Product, and Operations teams, this individual will help accelerate enterprise AI adoption while ensuring solutions meet CVS Health standards for security, governance, performance, reliability, and responsible AI practices.

KEY RESPONSIBILITIES

• Design, develop, and deploy production-grade agentic AI and intelligent automation solutions using enterprise platforms including ServiceNow, Databricks, Google Vertex AI, Azure AI Foundry, and Anthropic Claude.
• Deliver AI-powered capabilities supporting IT Operations and Cybersecurity use cases such as incident triage, alert correlation, workflow orchestration, operational decision support, and intelligent remediation.
• Design and implement end-to-end agentic AI systems utilizing multi-agent architectures, prompt engineering, context engineering, tool orchestration, memory frameworks, AI guardrails, and evaluation frameworks.
• Build and optimize Retrieval-Augmented Generation (RAG), GraphRAG, vector search, document ingestion, and enterprise knowledge integration solutions to improve AI accuracy and decision-making.
• Lead the full solution lifecycle from architecture and prototyping through production deployment, monitoring, optimization, and continuous improvement while making informed technical tradeoff decisions.
• Implement secure-by-design architectures incorporating AI security controls, data privacy protections, prompt injection safeguards, resiliency patterns, failover mechanisms, and responsible AI practices.
• Collaborate with Architecture, Cybersecurity, Platform Engineering, Product, and Operations teams while providing technical mentorship to interns and contractor resources, and serving as a technical lead for assigned initiatives.

REQUIRED QUALIFICATIONS

• 7+ years developing software, AI/ML, intelligent automation, or full-stack applications with demonstrated ownership of complex enterprise solutions.
• 5+ years designing scalable cloud-native systems while applying AI governance, security, privacy, access management, resiliency, and operational reliability best practices.
• Proven track record delivering production-ready automation, generative AI, or agentic AI solutions beyond proof-of-concept environments, including experience building multi-agent systems, workflow orchestration solutions, or intelligent automation platforms.
• 3+ years building Python-based applications, APIs, microservices, and cloud-native services utilizing modern software engineering practices, CI/CD pipelines, and automated testing approaches.
• Hands-on experience implementing RAG architectures, vector search, document ingestion, LLM integrations, prompt engineering, context engineering, evaluation frameworks, testing harnesses, and agent performance measurement methodologies within enterprise environments.

PREFERRED QUALIFICATIONS

• Experience building agentic AI solutions utilizing Claude or similar large language models, including tool use, function calling, agent orchestration, multi-agent architectures, and multi-step reasoning.
• Knowledge of RAG and GraphRAG architectures, embedding models, vector databases such as pgvector, retrieval optimization, reranking techniques, semantic search frameworks, and memory architectures.
• Experience with agent engineering concepts including prompt engineering, context engineering, AI guardrails, evaluation frameworks, benchmark testing, model observability, and responsible AI controls.
• Familiarity with FastAPI, Docker, pytest, document-processing frameworks such as Docling or Unstructured, modern data engineering practices, SQL, ETL pipelines, MLOps, LLMOps, and CI/CD automation.
• Experience supporting healthcare, pharmacy, insurance, cybersecurity, AIOps, SecOps, or other highly regulated environments, with exposure to Databricks Mosaic AI, Google Agent Development Kit (ADK), Azure AI Foundry, AWS Bedrock, LangGraph, Semantic Kernel, AutoGen, CrewAI, or similar agent orchestration technologies.

EDUCATION

Bachelor’s degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience).

BUSINESS OVERVIEW

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Pay Range

The typical pay range for this role is:

$130,295.00 - $260,590.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/13/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.