Services Sales Manager, Services & Complete

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike is looking for highly motivated, self-driven, and experienced Regional Services Sales Manager dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world.

As the Regional Services Sales Manager, you will take CrowdStrike’s Services capabilities and value to potential clients, match our strengths to clients’ needs, and help our partners and clients defeat the adversary. The successful candidate has business acumen, strong consulting skills, current technical skills, and is flexible and adaptable to rapidly changing situations - both with the adversary and with the client.  You must be results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships.

What You’ll Do:

• Become a Trusted Advisor within the Cyber Security Industry and become an expert of CrowdStrike services and products.

• Actively engage our prospective customers and existing clients to identify new opportunities to grow and provide CrowdStrike services.

• Run a sophisticated Sales motion from Prospecting to Closure.

• Work with our Regional Sales Managers and Regional Directors to collaborate and execute plans to qualify and close enterprise business.

• Collaborate with our Sales Engineers (SE’s) to devise and execute account strategies and plans.

• Partner with our internal sales teams to drive both net-new and recurring revenue.

• Forecast and report pipeline updates to the management team.

• Provide exceptional sales guidance and high touch customer service, including escalation, triage and coordination of urgent matters, as needed.

• Stay well educated and informed as to the CrowdStrike competitive landscape and how to sell the value of our solutions and services when compared to the relevant competitors in the cyber security market space.

• Be a go-getter that sets his/her sights above and beyond to blow out their established targets, goals and quotas.

• First line of contact acting as a trusted advisor to organizations experiencing a breach requiring CrowdStrike’s Incident Response (with weekend on-call rotation and potential after hours responsibilities to support these customers).

• May require modified work hours to accommodate accounts in other time zones, and minimal, but occasional travel for accounts that require a higher touch to achieve closure.

What You’ll Need:

• Competitive nature, but also a collaborative team player and occasional coach.

• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

• Persistent – Doesn’t stop at “no”.  Believes they can overcome / solve objections.

• Coachable - Seeks help; knows how to get help, when to ask for it and what situations call for it.

• Charismatic - knows how to use it.

• Sharp/Quick Witted - thinks on their feet. Flexibility to handle a curveball.

• Confident, Trusted Advisor – Can think outside the box (when appropriate) to solve business problems.

• Motivated - to learn, to succeed, to win, to grow.

• Aptitude - Able to learn and implement new concepts quickly.

• Empathy – Victim companies call for emergency assistance

• Confidence with absence of Ego.

• Self-Disciplined - Proven to be good at time management, organization, and demonstrate discipline in their process and everyday business.

• Self-aware – Has a solid understanding of their strengths and weaknesses and what they need to work on.

• Attention to detail.

• Strong presentation skills, both in person and via virtual channels.

• Experience managing an entire sales cycle from discovery to closed won.

• Minimum 3+ years Sales experience generating net new business.

• Proven experience selling a complex multi-product architecture to Mid – Enterprise organizations, selling into C-level Executives to Evaluator-level Engineers.

• Track record of exceeding expectations in an individually focused, quota carrying role.

• Minimum 2+ years sales program development experience (not tech, SaaS, or Security specific).

• Technical aptitude and ability to learn new business and technical concepts quickly.

• Security and/or SaaS Sales experience a plus

• Ability to travel

#LI-BM1

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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.