POSITION SUMMARY
Provides day-to-today corporate system administration and engineering support for the organization's computer and network systems.
ROLE AND RESPONSIBILITIES
* Ensures sound integration, data, security, and business architecture design throughout all stages within the capability (platform) lifecycle
* Leads the implementation of information security requirements
* Leads design and development of proof-of-concepts or minimum viable products as well as architecture design and technology evaluation
artifacts
* Drive reuse of common services defined by enterprise architecture standards
* Provides oversight and governance of technology standards and frameworks for assigned systems and platforms
* Participates in development of Enterprise Engineering and Architecture Standards and Practices as required
* Establishes the technical framework for the capability (platform) strategy and lifecycle
* Works with the capability (platform) manager to define business-value based objectives and user stories for upcoming sprints
* Develops innovative solutions, taking into consideration performance, scalability, and availability with realistic implementation schedules
* Drives continuous improvements of implementation methodology and service offerings based on customer/employe experiences
* Works with developers, administrators, and support staff to analyze incident trends & underlying system problems to identify incremental
improvement of opportunities that support/drive key business value drivers
* Follows IT Disaster Recovery policy and standards
* Responsible for the lifecycle management of Windows OS, ensuring a practical approach to maintaining a common version of software
across all desktops in the environment
* Architects and implements modern desktop and mobile device management solutions using Windows 10, MEM (ConfigMgr and Intune)
* Designs, develops, and implements modern security solutions leveraging Microsoft Defender ATP, Intune, OMS and Device Health
* Supports, diagnoses, and troubleshoots technical IT issues as they arise
* Assists in identifying and resolving applications and operating system issues that hinder user productivity
* Maintains regular and predictable attendance
* Performs general clerical duties and special projects as needed
PREFERRED SKILLS
* Communicates effectively with strong interpersonal skills
* Demonstrates effective leadership
* Solves problems and makes decisions independently and proactively
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Bachelor's degree; and/or two to three years of related working experience
PHYSICAL REQUIREMENTS
* Prolonged periods sitting at a desk and working on a computer
* Must be able to lift up to 25 pounds at a time