Fractional Product Manager

Title: Fractional Product Manager Location: Boston, United States (Hybrid) **Why Coworked** Coworked is building Harmony, an AI coworker that expands enterprise delivery capacity without increasing headcount. Harmony does the real work of project coordination: planning, follow-ups, RAID, status, and cross-team communication, all while fitting naturally into how teams already operate. We are looking for a PdM who can own product strategy and execution end-to-end, stay close to customers, partner deeply with engineering, and protect the quality of the user experience from product interactions through our website and marketing surfaces. **Role Summary** You will lead product direction and day-to-day execution across Harmony’s customer experience, core workflows, and web presence. This is a hands-on role for someone who can do discovery, define strategy, drive prioritization, write crisp requirements, and ship with engineering while maintaining a strong design bar. You will be expected to find and validate latent needs, translate market signals into a clear roadmap, and ensure that what we ship is cohesive, usable, and consistent across channels. ## Tasks **What You Will Own** **Strategy and prioritization** * Define and continuously refine the product strategy in partnership with the CEO and leadership team. * Build a roadmap grounded in customer value, market pull, and measurable outcomes. * Drive prioritization using clear frameworks (impact, risk, effort, urgency), and make tradeoffs explicit. * Identify latent needs through patterns in customer conversations, usage, and operational pain. **Customer engagement and discovery** * Lead customer discovery across pilots and production deployments, including stakeholder interviews and workflow mapping. * Turn qualitative input into sharp product hypotheses, experiments, and validated requirements. * Partner with sales and customer success to shape messaging, packaging, and the land-and-expand journey. **Execution with engineering** * Translate strategy into executable epics, user stories, acceptance criteria, and release plans. * Run product rituals that keep delivery focused (planning, grooming, sprint reviews, retros, launch readiness). * Align engineering work to customer outcomes while protecting quality, reliability, and security expectations. * Drive tight feedback loops post-launch: instrumentation, learning, iteration. **UX cohesion across product and web presence** * Maintain a consistent UX narrative and interaction quality from product experiences to onboarding content to the website. * Ensure product language, workflows, and visuals feel like a capable coworker, not a tool. * Collaborate with designers and marketing to keep positioning and UX aligned. **What Success Looks Like (first 60 days)** * A clear product strategy and prioritized roadmap that engineering and leadership can execute against. * A repeatable discovery loop with customers that consistently surfaces and validates latent needs. * Improved shipping cadence with clearer requirements, better cross-functional alignment, and fewer surprises. A tightened UX system across product touchpoints and the web presence. ## Requirements **Required Qualifications** * **5+ years** in product management or product leadership roles, with meaningful ownership of strategy and delivery. * Proven experience shipping products with engineering teams, ideally in B2B SaaS and enterprise environments. * Strong discovery skills: interviews, workflow analysis, hypothesis testing, and translating insight into product decisions. * Demonstrated ability to drive prioritization and make hard tradeoffs with incomplete information. * **Degree in Design (UX, Interaction, Product, or related)** _or equivalent practical design training with a strong portfolio of product work._ * High design judgment: usability, clarity, consistency, and quality bar for end-to-end experiences. * Excellent written and verbal communication, especially in ambiguous, fast-moving environments. **Preferred Qualifications** * Experience building AI-powered or agentic workflows, especially across email, chat, and enterprise tools. * Familiarity with enterprise procurement, security constraints, and stakeholder complexity. * Experience with onboarding, activation loops, and land-and-expand motions. Comfort defining lightweight UX standards or design systems in a startup environment. ## Benefits **Benefits and compensation** * Competitive salary and equity, calibrated to experience and location. * Flexible PTO, and the gear you need. * Travel for customer onsite work, typically 20 to 50 percent. **Traits We Value** * Ambitious, high ownership, and allergic to hand-waving. * Customer-obsessed, but not customer-led in a way that turns into a feature factory. * Systems thinker who can connect product, UX, GTM, and operations into one coherent plan. * Calm under pressure, direct communicator, strong instincts with data and narrative. **Location and Work Style** * Startup pace, high collaboration, high accountability. * Boston; however, will consider Remote for the right candidate.