26m ago
Technical Support Engineer III (Cloud)
kuberneteslinuxgrafana
On-site
|PolandTechnical Support Engineer III (Cloud)
CoreWeave Europe | Cloud computing / AI infrastructure
26m agoOn-site
Full Time
IC
Poland
Title: Technical Support Engineer III (Cloud)
Location: Warsaw, Poland
CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.
We're proud to be a Living Wage accredited Employer.
What You'll Do
The Customer Experience (CX) Organisation at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. Supporting the infrastructure that powers the AI revolution across data centres, hardware systems, and customer workloads, the CX team aligns closely with internal and customer engineering teams to offer valuable field insights and contribute directly to the CoreWeave product roadmap and development.
About the role
As a Technical Support Engineer III, you will be on the front lines empowering clients to harness the full potential of our advanced Kubernetes-powered High-Performance Computing (HPC) cloud infrastructure. Operating in a 24/7/365 environment with 8-hour shifts scheduled between 7:00 AM and 7:00 PM local time, you will collaborate with engineers and researchers to troubleshoot and resolve issues impacting mission-critical AI training workloads. In addition to serving as a technical escalation point for high-priority cases, you will mentor team members, deliver technical training, conduct ticket quality assurance reviews, and refine operational playbooks to maintain swift, high-touch support communications and strict SLAs.
Who You Are
- 5+ years of experience in cloud support, systems administration, or technical support engineering roles.
- Proven hands-on technical experience with Kubernetes administration, workload orchestration, and containerised environments.
- Solid technical proficiency in Linux system administration, networking, load balancing, enterprise storage volumes, and node management.
- Demonstrated experience using observability and monitoring tools such as Grafana.
- Proven ability to mentor technical team members, perform ticket quality assurance reviews, and refine technical support workflows.
- Ability to work an 8-hour shift pattern between 7:00 AM and 7:00 PM local time within a 24/7/365 team structure, including participation in on-call rotations and occasional weekend/holiday coverage.
Preferred:
- Certified Kubernetes Administrator (CKA) certification.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Mathematics, Physics, or a related technical field.
- Hands-on experience developing onboarding materials, technical documentation, and coaching programmes for technical teams.
- Experience collaborating within a fast-paced, global, multi-time-zone support organisation.
- Flexibility to travel up to 10% (~25 days per year) as required.
Wondering if you're a good fit?
We believe in investing in our people and value candidates who bring diversified experiences to our teams—even if you do not match 100% of the listed criteria.
- You love to: Dive deep into complex technical problems, test solutions, and engage directly with clients.
- You're curious about: Artificial Intelligence, HPC infrastructure, and scaling cloud compute resources.
- You're an expert in: Delivering outstanding technical support, Kubernetes orchestration, and Linux systems administration.
Why CoreWeave?
We work hard, have fun, and move fast! We are in an exciting stage of hyper-growth that you will not want to miss out on. We are not afraid of a little chaos, and we are constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:
- Be Curious at Your Core
- Act Like an Owner
- Empower Employees
- Deliver Best-in-Class Client Experiences
- Achieve More Together
We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take-off, the organisation's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!
The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).
To fulfill our obligation to protect client data, successful applicants offered employment with CoreWeave will be required to complete a basic criminal record check, conducted in compliance with GDPR. Employment offers are conditional upon receiving satisfactory check results.
What We Offer
In addition to a competitive salary, we offer a variety of benefits to support your needs, including:
- Family-level Medical Insurance
- Family-level Dental Insurance
- Generous Pension Contribution
- Life Assurance at 4x Salary
- Critical Illness Cover
- Employee Assistance Programme
- Tuition Reimbursement
- Work culture focused on innovative disruption
Benefits may vary by location.
Equal Opportunity
CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
Recruitment Agencies
CoreWeave does not accept speculative CVs. Any unsolicited CVs received will be treated as the property of CoreWeave and your Terms & Conditions associated with the use of CVs will be considered null and void.
Any unsolicited CVs sent by your company to us – that is to say, in any situation where we have not directly engaged your company in writing to supply candidates for a specific vacancy – will be considered by us to be a “free gift”, leaving us liable for no fees whatsoever should we choose to contact the candidate directly and engage the candidate’s services, and will in no way establish any prior claim by your company to representation of that candidate should the candidate’s details also be submitted by any other party.
Export Control Compliance
This position requires access to technology and/or source code subject to U.S. export control laws. Any such access will be provided only in compliance with applicable U.S. export control requirements. As part of the recruitment process, CoreWeave may request limited information reasonably necessary to assess applicable export-control requirements.
Updated privacy notice - UK and EU Job Applications
When you apply to a job on this site, the personal data contained in your application will be collected by CoreWeave UK Ltd. (“Controller”), which is located at
Phosphor (6th Floor), 133 Park Street, London, SE1 9EA
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Where permitted by applicable law, we may also retain your personal data for a limited period after the recruitment process ends in order to consider you for future job opportunities, respond to legal claims, or comply with record-keeping obligations. Under the GDPR and the UK GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with the relevant supervisory authority: (i) A list of Europe’s data protection authorities can be found here; and (ii) for the UK, this is the Information Commissioner's Office.
For additional information, please see our Privacy Policy.
Required Skills
kuberneteslinuxgrafana
Required Languages
🇬🇧 English