Senior Analyst, Business Insights

We are seeking a Business Insights Senior Analyst who will be responsible for delivering data-driven insights that support operational and strategic decision-making across the organization. The successful candidate will be capable of leveraging analytics, business intelligence tools, and strong business acumen to transform data into meaningful insights. This role will partner with business stakeholders to analyze performance, identify trends and opportunities, develop reporting solutions, and provide actionable insights.

Analytics & Reporting

• Develop, maintain, and enhance dashboards, scorecards, and recurring reports.

• Fulfill reporting, dashboard, and data ServiceNow requests from business stakeholders.

• Create and monitor key performance indicators (KPIs) that support business objectives.
• Perform root cause analysis and provide data-driven recommendations to stakeholders.
• Validate and ensure the accuracy, consistency, and integrity of reporting outputs.

Business Partnership

• Collaborate with stakeholders across functions to understand business needs and reporting requirements.
• Translate business questions into analytical approaches and meaningful insights.
• Present findings and recommendations to management and functional teams.

Project Support

• Participate in analytics and business insights projects from requirements gathering through implementation.
• Document business requirements, data definitions, and reporting standards.
• Support testing and validation activities for new reports, dashboards, and data solutions.
• Identify opportunities to automate reporting and improve existing analytical processes.

Continuous Improvement

• Recommend enhancements to reporting, data quality, and business processes.
• Apply analytical best practices and contribute to standardization efforts.
• Stay current with analytical tools, technologies, and business intelligence trends.

Required Qualifications

Education & Experience

• Bachelor's degree in Business, Analytics, Finance, Supply Chain, Information Systems, Statistics, or a related field.
• Typically 3-5 years of experience in business analysis, business intelligence, data analytics, or a related discipline.

Technical Skills

• Experience with business intelligence and visualization tools such as Sigma, Tableau, or Power BI.
• Proficiency in data analysis and reporting tools, including SQL and Microsoft Excel.
• Ability to work with large datasets and multiple data sources.
• Strong analytical and problem-solving skills.
• Knowledge of data governance and reporting best practices.

Collaboration First Hybrid Work Arrangement

This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers.