Principal Solution Consultant, Commercial Solutions

Title: Principal Solution Consultant, Commercial Solutions Location: Plymouth Meeting, Pennsylvania

Your Opportunity

The Principal Solution Consultant is a senior, market-facing solution advisor responsible for helping ConcertAI identify, shape, and win strategic opportunities with pharmaceutical and life sciences customers. This role combines deep pharmaceutical and market access domain expertise, consultative selling, solution strategy, and executive relationship management to translate customer challenges into compelling solutions using ConcertAI's data, technology, and application capabilities.

The Principal Solution Consultant partners closely with Sales and serves as a trusted advisor to senior customer stakeholders throughout the commercial lifecycle—from opportunity development and discovery through solution strategy, proposal, negotiation, and close. This is a commercially oriented role with meaningful responsibility for revenue growth, pipeline development, strategic account expansion, and customer relationships. Compensation is expected to include a commission or other variable component tied to commercial performance.

How You'll Make an Impact

Pre-Sales Solution Consulting

• Partner with Sales executives to develop and execute solution strategies for strategic and complex pharmaceutical opportunities.
• Lead customer discovery to understand strategic priorities, business challenges, organizational dynamics, existing capabilities, and unmet needs.
• Engage customers early in the buying process to help define problems, shape solution requirements, and establish compelling buying criteria.
• Develop solution strategies that connect customer objectives to ConcertAI data, technology, analytics, applications, and measurable business value.
• Lead executive-level solution presentations, workshops, demonstrations, and strategic discussions.
• Position ConcertAI as a strategic partner and advisor rather than simply a data or technology vendor.
• Translate complex capabilities into clear business value, outcomes, differentiation, and reasons to act.
• Partner with Sales throughout opportunity qualification, solution development, proposal, negotiation, and close.

Commercial & Opportunity Leadership

• Share accountability with Sales for advancing and winning strategic opportunities.
• Identify expansion opportunities within existing accounts based on emerging customer needs and ConcertAI capabilities.
• Leverage industry knowledge and professional relationships to identify customer needs, market opportunities, and potential commercial opportunities.
• Build and maintain relationships with senior stakeholders across pharmaceutical manufacturers and the broader market access ecosystem.
• Support account strategy, opportunity strategy, executive engagement planning, and complex deal pursuits.
• Provide commercial insight into competitive positioning, customer buying behavior, market dynamics, and solution differentiation.
• Contribute directly to pipeline development, revenue growth, and achievement of assigned or shared commercial targets.

Industry & Domain Advisory

• Serve as a subject-matter expert and trusted advisor in pharmaceutical market access, patient services, data, analytics, and related commercial workflows.
• Maintain a strong understanding of evolving pharmaceutical commercial and market access strategies, operating models, data ecosystems, and technology trends.
• Advise customers on how data and technology can address business challenges and improve decision-making.
• Bring perspectives, best practices, and relevant industry experience into customer conversations.
• Develop credibility with senior stakeholders through domain expertise, executive presence, and business acumen.
• Represent ConcertAI at industry meetings, conferences, customer forums, and other strategic events as appropriate.

Commercial-to-Solution Transition

• Ensure the customer's strategic objectives, business case, promised capabilities, and key commercial commitments are clearly understood by the Product and Implementation organization.
• Participate in structured handoffs for strategic and complex opportunities.
• Maintain strategic customer context when appropriate during major implementations without assuming day-to-day project ownership.
• Re-engage when material solution changes require executive alignment, customer relationship management, or commercial discussion.

Market & Organizational Leadership

• Bring market intelligence, customer feedback, competitive insights, and emerging needs into Product and organizational strategy.
• Identify emerging customer needs that could translate into new ConcertAI solutions, offerings, or commercial opportunities.
• Partner with Product leadership to influence roadmap priorities based on market demand and customer requirements.
• Develop repeatable solution narratives and industry-specific value propositions that strengthen the broader Solutions organization.
• Mentor Solution Consultants and Solution Architects on customer engagement, consultative selling, domain expertise, and solution positioning.

What You'll Bring

• Bachelor's degree or Master’s degree in Business, Healthcare Administration, Information Systems, Engineering, Analytics, Life Sciences, or related field.
• 15+ years of experience in pharmaceutical, life sciences, healthcare data, consulting, solution consulting, enterprise technology, or related fields.
• Significant experience in solution selling, consultative selling, pre-sales, strategic consulting, or commercially oriented client advisory roles.
• Deep knowledge of pharmaceutical commercial and/or market access organizations, strategies, workflows, and data.
• Demonstrated ability to engage and influence senior and executive-level pharmaceutical stakeholders.
• Strong professional network within pharmaceutical manufacturers and/or the broader market access ecosystem.
• Track record of supporting or directly influencing complex enterprise sales and strategic opportunities.
• Ability to identify business opportunities, develop solution strategies, and articulate compelling business value.
• Strong understanding of pharmaceutical data, analytics, technology ecosystems, and customer buying processes.
• Excellent executive communication, presentation, facilitation, negotiation, and relationship-building skills.

Preferred Qualifications

• Established relationships with senior leaders across pharmaceutical Market Access, Commercial Operations, Patient Services, Analytics, Data, or related organizations.
• Experience selling or consulting around pharmaceutical data, analytics, patient services, market access, or enterprise technology solutions.
• Experience with specialty pharmacy, specialty distribution, hub, payer, claims, and related market access datasets.
• Experience with enterprise data platforms, SaaS, analytics, or data-as-a-service solutions.
• Demonstrated history of meeting or exceeding commercial objectives, revenue targets, or pipeline goals.