Head of Revenue Operations

Title: Head of Revenue Operations Location: San Francisco Bay Area or Remote At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.” Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here. The future of healthcare is being built right now. Come deliver this transformation. About the Role: The Head of Revenue Operations is responsible for setting the strategic direction and building the programs that power our sales & customer success field teams, including CRM system architecture & integration, org-wide growth strategy design and execution, and the evolution of our customer-facing business processes. This role combines executive-level strategic thinking and systems design with organizational leadership and change management. The Head of Revenue Operations will build and lead the Revenue Operations function, partnering closely with sales and customer success leadership as well as cross-functional executive partners across Product, Finance, & Operations. Our team is open to remote candidates. What You'll Do - Build, lead, and develop the Revenue Operations team, including Salesforce administration, systems, and analytics functions focused on automating Sales & Customer Success enablement, improving usability, and driving data governance at scale - Own the revenue technology roadmap and CRM strategy, ensuring the tech stack scales with the business and supports long-term growth objectives - Set the vision for identifying data & process gaps impacting customer engagement, and partner with executive peers in other functions to deliver self-service solutions the sales & customer success teams can leverage - Serve as a trusted advisor to the CRO and revenue leadership team, maintaining a pulse on the field organization and translating insights into strategic priorities for process improvement & change management - Drive alignment across the revenue org on growth playbooks, forecasting, pipeline management, and go-to-market execution - Establish the operating cadence for the revenue org, including business reviews, forecasting rhythms, and performance reporting to the executive team - Define and govern how content is leveraged across customer engagement channels and customer personas throughout the lifecycle - Partner with the Revenue Strategy team to shape targeted sales enablement playbooks and ensure they are operationalized effectively across the field What You Have - 6+ years of revenue operations, sales operations, or business operations experience, including 3+ years leading and scaling teams - Proven track record of building and leading a Revenue Operations function at a high-growth company, ideally through significant scaling (e.g., $10M to $100M+ ARR) - Deep Salesforce expertise, including architecting CRM workflows, integrations, and governance frameworks across a complex revenue tech stack - Executive presence with demonstrated ability to influence and align C-level stakeholders, board members, and cross-functional leadership - Strong analytical foundation with experience owning forecasting, pipeline analytics, and revenue reporting - Proficient with G Suite/Microsoft Office 365; familiarity with Salesloft, Asana, and/or HubSpot is a plus - Strategic thinker who balances long-term vision with hands-on execution, and is comfortable navigating ambiguity - Interest and/or experience in healthcare or healthcare technology is a plus Please be aware that all official communication from us will come exclusively from email addresses ending in .com Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.