Director, Fintech + AI

Who We Are

COMMAND is a strategic communications firm trusted by builders. We partner with visionary founders tackling the world’s biggest challenges through innovative technology and disruptive business models – from high-growth startups to leading venture capital firms. With formative experiences in-house, at startups, and in journalism, our approach combines the best of two worlds – the reach of traditional PR firms and the strategic mindset, rigor, and speed of early-stage operators.

COMMAND offers the full stack of earned and owned communications, including strategy & messaging, media relations, speaking, awards, thought leadership, content marketing, and policy communications. Beyond earned comms, COMMAND partners with clients on social media management programs, analyst relations, crisis management, and policy communications.

At COMMAND, natural leaders with entrepreneurial spirits thrive. Our culture empowers everyone to take action, embrace challenges, and focus on getting results. As a startup ourselves, we welcome new ideas and creative solutions to keep things moving forward. We support each other, build each other up, and win together.

Who We’re Looking For

You understand how financial technology companies earn trust, differentiate in crowded markets, and explain why their products matter. You can connect a payments, banking, lending, or financial infrastructure story to the bigger business conversation without losing the details that make it credible.

You’ll thrive in fast-paced environments, love quick turnarounds, and enjoy working as an extension of our clients’ teams. You’ll be equally comfortable crafting or sharpening a story, pitching a reporter, and keeping a program moving. This role is remote and requires you to be based on the West Coast / work West Coast hours. 

What You’ll Do

• Support communications programs across fintech and AI accounts, translating business priorities into clear messaging and actionable plans.
• Develop and pitch timely stories across funding, product launches, partnerships, market shifts, and executive thought leadership.
• Build relationships with financial services, fintech, business, and technology reporters, and bring proactive ideas to clients before they ask.
• Navigate nuanced stories about trust, regulation, and financial products, working closely with client teams to keep claims clear and accurate.

What You Bring

• 6–12 years of experience in communications, public relations, marketing, or journalism, including meaningful experience with fintech or financial services companies and demonstrated success managing client relationships.
• Excellent verbal and written communication skills
• A natural sense of urgency, enabling you to focus on the things that matter with exceptional organization, time management, and the ability to consistently meet deadlines. 
• Comfort interfacing with clients and media 
• Strong understanding of the fintech, financial services, business, and technology media landscapes, with reporter relationships and a track record of securing meaningful earned media.
• The ability to translate complex financial products and market developments into sharp, accessible stories for business and consumer audiences.
• A collaborative, can-do attitude

Why COMMAND?

• Work with visionary clients making headlines and winning awards such as Fast Company’s Most Innovative Companies and Forbes Next Billion Dollar Startups.
• Fully remote company with a flexible work culture.
• Comprehensive medical, dental, and vision insurance.
• 401(k) with company match.
• Parental leave policy.
• Annual company off-site retreat.

Our COMMAND Values

• Lead with integrity: Our credibility and reputation are irreplaceable. We hold ourselves to strong ethical standards and do what’s right.
• We win together: We support each other, build each other up, and win together. Every COMMAND client belongs to all of us.
• Act like an owner: Make decisions as if every dollar and minute were your own. Take accountability by owning opportunities end to end.
• Do the work, not work around the work: Get results — that takes care of the rest. It shouldn’t feel like more work for others to work with us.
• #keepitmovin: We execute with efficiency. We learn from mistakes and ship fast.
• Stretch yourself: Throw the Hail Mary. Bring your whole brain to work. Fail, try again, and help others learn.

Hiring Process

• Initial call with COMMAND Chief of Staff
• Interviews with COMMAND co-founders
• Project (for candidates being strongly considered)
• Feedback/discussion on project
• Panel interview with COMMAND team members (3-4) to assess skill level, culture fit, and values alignment
• Reference check