Senior Software Engineer, AI Automation

Title: Senior Software Engineer, AI Automation Location: Any location, United States

About the role

Responsibilities

• Lead the technical design and delivery of AI agents, reusable skills, and automation workflows used by Coalition’s internal teams.
• Translate complex, ambiguous business processes, judgment calls, and edge cases into reliable, maintainable software.
• Design and evolve integrations between agents and systems of record using MCP and comparable tool-integration frameworks.
• Define architecture, interfaces, data contracts, and operational standards for production AI systems.
• Establish evaluation strategies, quality baselines, and release criteria; use results to make sound deployment and iteration decisions.
• Build systems with robust controls for permissions, observability, auditability, human-in-the-loop review, failure containment, and rollback.
• Partner with data engineering and business stakeholders to ensure automations use trustworthy data and have sustainable ownership.
• Drive technical decisions across multiple workflows, identify reusable patterns, and raise the engineering bar for the team.
• Mentor engineers and technical partners through design reviews, implementation guidance, and practical AI engineering standards.
• Document systems, decisions, and operating practices so that teams can safely maintain and extend what you build.

Skills and Qualifications

• 7+ years of hands-on software engineering experience, including substantial recent experience building and shipping LLM-backed applications used by real users.
• Demonstrated experience taking AI agents or multi-step automation workflows from prototype through reliable production operation.
• Strong Python engineering skills and practical SQL expertise, including the ability to work directly with production data models.
• Deep experience with prompting, tool use, agentic loops, structured outputs, multi-step workflows, error handling, and production deployment.
• Experience designing and operating systems that integrate with business-critical systems of record.
• Strong judgment around evaluation methodology, reliability, safety controls, and the tradeoffs required to deploy AI systems responsibly.
• Solid production engineering fundamentals across Git, CI/CD, containers, deployment, monitoring, testing, permissions, and rollback.
• Ability to lead technical work in ambiguous environments, influence stakeholders, and turn incomplete requirements into practical, high-quality solutions.
• Clear written and verbal communication skills, with the ability to work directly with both technical and non-technical partners.

Bonus Points

• Experience building or maintaining MCP servers, agent platforms, or reusable tool/skill frameworks.
• Experience designing evaluation harnesses, test datasets, and monitoring for LLM-backed systems.
• Background in internal tools, solutions engineering, professional services, startup environments, or founding teams.
• Familiarity with systems such as Linear, Jira, Zendesk, Salesforce, or Snowflake.
• Experience in insurance, fintech, cybersecurity, or another regulated environment where correctness, traceability, and controls have meaningful business impact.
• Experience mentoring engineers or acting as a technical lead for complex cross-functional initiatives.

Compensation

Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $130,000/year in our lowest geographic market up to $195,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.

Perks

• 100% medical, dental, and vision coverage
• 401(k) retirement plan with competitive employer match
• Flexible PTO
• Up to 14 weeks of paid leave for birthing parents and 8 weeks of paid parental leave for non-birthing parents
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs like One Medical, Headspace, Wellhub, and more!
• Competitive compensation and opportunity for advancement