Cloud Solution Architect – Exchange Server & Hybrid Messaging

Job Title:

Cloud Solution Architect – Exchange Server & Hybrid Messaging

Job Description

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We are looking for a Cloud Solution Architect with deep expertise in Microsoft Exchange Server and hybrid messaging to support enterprise, public sector and regulated customers in Sweden and the Nordics.

This is a customer-facing role responsible for assessing, designing, operating and recovering on-premises and hybrid Exchange environments, acting as a trusted technical advisor, and executing repeatable Exchange engagements. This position is Exchange Server (expert level), Active Directory and Exchange Online Administration and Governance are all mandatory skills.

Key Responsibilities:

1. Exchange Architecture & Modernization

• Design, assess and optimize Exchange Server organizations, including Database Availability Groups (DAG), transport, client access, namespaces and certificates.

• Plan and support Exchange hybrid configurations and migrations from Exchange Server to Exchange Online.

• Guide customers on Exchange Server lifecycle, upgrades (including Exchange Server Subscription Edition) and decommissioning of on-premises infrastructure.

• Administer and govern Exchange Online in hybrid and cloud-only tenants: roles and permissions, mailbox and retention policies, and coexistence with Exchange Server.

2. Customer Delivery & Execution

• Lead end-to-end delivery of Unified/EDE engagements, including Offline Assessment for Exchange Server, Exchange Recovery Execution Service (ExRES) – Foundation and Onboarding Accelerator – Deployment and Migration Assistance for Exchange Server.

• Deliver On-Demand Assessment – Exchange Server, RAP as a Service for Exchange Server and RAP as a Service PLUS for Exchange engagements.

• Troubleshoot complex mail flow, client connectivity, DAG/replication, performance and Active Directory integration issues.

• Deliver high-quality, repeatable engagements with clear findings, remediation plans and reports.

3. Exchange Backup, Recovery & Resilience

• Design and validate Exchange backup and restore strategies (database backup, single-item and mailbox recovery, recovery databases).

• Plan and execute Exchange server and database recovery, including DAG failover/switchover and site resilience.

• Support business continuity, disaster recovery and recovery after security incidents (ExRES).

4. Trusted Advisor & Stakeholder Management

• Act as a trusted technical advisor for customers, CSAMs, SDMs and internal stakeholders.

• Translate business, compliance and security requirements into practical messaging architecture.

• Communicate clearly with technical teams and customer decision makers, in English and Swedish.

5. Security & Governance

• Drive security hardening of Exchange Server (patching, Extended Protection, TLS, admin role separation) and its Windows Server platform.

• Advise on Exchange Online administration and governance, retention and compliance settings in hybrid environments.

• Harden and maintain the Active Directory foundation that Exchange depends on (schema, permissions, privileged groups, Group Policy).

6. Collaboration & Knowledge Sharing

• Collaborate with CSAMs, partners, engineering teams and CSA communities to deliver customer outcomes.

• Contribute to reusable assets, delivery IP and best practices for Exchange and hybrid messaging.

• Share knowledge within the Nordic pod to keep Exchange depth in the team after transition.

Required Technical Skills:

Target Skill Set (required)

All three of the following CSA GD taxonomy skills are mandatory. Exchange Server is required at expert level; Active Directory and Exchange Online Administration and Governance are required at a strong hands-on delivery level. For every technology, the candidate is expected to cover backup and recovery as well as design, operations and troubleshooting.

Mandatory skills (all three required):

• Exchange Server – expert level: architecture, DAG, transport, client access, certificates, upgrades and troubleshooting; database backup and restore, recovery databases, DAG/site failover and server recovery.

• Active Directory – strong hands-on level: AD DS design and operations, schema/forest preparation for Exchange, DNS, Group Policy, permissions and troubleshooting; system-state backup, AD object restore and forest recovery.

• Exchange Online Administration and Governance – strong hands-on level: Exchange hybrid configuration, mailbox migration, EXO administration, roles and permissions, retention and governance policies; mailbox and item recovery in Exchange Online.

Core Must-have Skills: strong on-premises and hybrid Exchange experience is a must

• Mandatory: expert-level Exchange Server, including design, operations, troubleshooting, backup and recovery.

• Mandatory: strong hands-on Active Directory experience in Exchange environments, including troubleshooting, backup and recovery.

• Mandatory: strong hands-on Exchange Online Administration and Governance, including hybrid deployment and migration from Exchange Server to Exchange Online.

• And:

• Proven experience planning and executing backup, restore and disaster recovery for Exchange and Active Directory.

• Ability to operate confidently across on-premises, hybrid and cloud messaging environments.

Additional Skills – Strongly Preferred

• Windows Server and Windows Server Failover Clustering – platform for Exchange servers and DAG; server backup and recovery.

• Performance and Troubleshooting – Exchange and Windows performance analysis.

• PowerShell scripting and automation for Exchange and Active Directory operations and reporting.

Better to Have

• Networking (load balancing, firewalling and DNS for messaging), Windows Server File Services.

• Azure DevOps (ADO).

• Exchange Online Protection and Exchange Online Security and Compliance.

• Experience with Government / public sector customers.

Delivery Accreditations

• Active accreditation (or readiness to accredit within the first [XXX] months) in: Offline Assessment for Exchange Server; Exchange Recovery Execution Service (ExRES) – Foundation; On-Demand Assessment – Exchange Server (Onsite / Remote Engineer); RAP as a Service for Exchange Server; RAP as a Service PLUS for Exchange.

• Onboarding Accelerator – Deployment and Migration Assistance for Exchange Server (Base / Add-On) and WorkshopPLUS – Exchange Server: Administration and Troubleshooting are a plus.

Security & High-Security Environment Requirements

• Proven experience in environments with high security, compliance, confidentiality or regulated customer requirements (public sector, government, critical infrastructure, financial services).

• Ability to follow strict confidentiality expectations and demonstrate professionalism, integrity, reliability and accountability.

• Where customer engagements require it, the candidate must be able to meet applicable security screening, background check or clearance requirements.

Language & Location Requirements

• Fluent English and Swedish, spoken and written, is mandatory.

• Additional Nordic languages are a plus.

• Based in Sweden; ability to work onsite as required for customer delivery, workshops or high-security engagements.

• Flexibility to travel mainly in the Nordics as needed.

Core Qualifications & Capabilities:

• Customer-facing technical delivery or advisory roles with enterprise customers.

• Strong troubleshooting and problem-solving skills in critical messaging, mail flow and recovery situations.

• Excellent communication, presentation and stakeholder engagement skills.

• Strong balance between deep technical expertise and business understanding.

• Strong ownership mindset, delivery discipline and ability to contribute to team knowledge and repeatable IP.

What Makes This Role Unique:

• Specialist role for on-premises and hybrid Exchange, which many Nordic public sector and regulated customers still run.

• Combines assessment, recovery, migration and hands-on delivery in high-security environments.

• Opportunity to lead customers' move to Exchange Online and expand into Microsoft 365 messaging security and compliance.

Location:

SWE Work-at-Home

Language Requirements:

Time Type:

Full time