Customer Advocacy Intern

Position:
New Customer Advocacy Intern (Fall 2026)

Company:
Cloudflare

Compensation:
Estimated hourly rate of $27 for Bay Area based hires.

Location:
United States, San Francisco, CA

Employment type:
Internship

Work Arrangement:
In-Office

Short Summary:
The Customer Advocacy Intern will support the team responsible for building, managing, and growing customer marketing programs, focusing on customer storytelling and scaling customer programs in high growth SaaS companies.

Responsibilities:
- Shadow the Customer Advocacy Manager and work cross-functionally with global teams.
- Support and fulfill sales 1:1 and RFP requests for customer references.
- Manage/track customer references requests via customer marketing tools.
- Help qualify, develop, and maintain a targeted pipeline of strategic customer relationships.
- Contribute to the development of high-quality customer story content.
- Collaborate with the Strategy team to develop and execute customer marketing strategies.
- Support the research, writing, and editing of engaging case studies and marketing collateral.
- Analyze advocacy activity performance and identify opportunities for improvement.

Requirement:
- Currently pursuing a degree in Journalism, English, Marketing, Communications, Business, or a related field.
- Available for a full-time 12-week internship, working from the San Francisco office 3-5 days a week during the fall (Sep-Dec).
- Strong portfolio showcasing writing samples across different formats.
- Excellent communication and collaboration skills.
- Curiosity and a proactive approach to learning and problem-solving.

Benefits:
- Cloudflare is committed to providing equal employment opportunity for all people and values diversity and inclusiveness.
- Reasonable accommodations are provided to qualified individuals with disabilities.