QA Engineer (Experiences)

Title: QA Engineer (Experiences) Location: Utah

At Clerri, we’re a team of builders, believers, and bold thinkers driven by one mission: to remove the barriers between patients and providers through memberships that improve access to care and help practices thrive. Simply put, we bring care closer. Backed by a smart platform and a thoughtful team, we deliver the most trusted solution in the market.

Do you…

• Live and breathe finding the defect nobody else caught, before a customer ever does?
• Want to build automation a team actually trusts, and coach engineers toward quality they own themselves?
• Desire to work with a team of builders, believers, and bold thinkers driven by one mission: to remove the barriers between patients and providers through memberships that improve access to care and help practices thrive?

Clerri is seeking a talented QA Engineer to join the team behind our practice and patient experiences, where you'll safeguard the quality of our award winning software products. You'll work closely with software engineers to rigorously test features across the stack, building and maintaining automated suites against the React and Vue interfaces our customers use every day and the NestJS/Node microservices and REST and gRPC APIs behind them, while also designing and executing thorough manual test cases. You will ensure developed code meets stated objectives and adheres to the team's quality standards. You will also help our customers and internal stakeholders maintain frictionless, reliable experiences as we build, enhance, and scale the product.

If you are passionate about delighting and dazzling customers, take pride in delivering bug-free software, and want to be the last line of defense on products practices depend on every day, then come and be a part of our incredible story.

This role is open to fully remote candidates, with priority given to applicants based in or near Utah, or within the Mountain time zone.

The Day-to-Day 

• Collaborate in an Agile environment to test and deliver high-quality features across our React and Vue frontends and the NestJS/Node microservices behind them, designing, building, and maintaining automated end-to-end and UI tests in Cypress and Playwright
• Design, document, and execute detailed manual test cases with clear, reproducible results, exercising the REST and gRPC endpoints that power our interfaces and writing SQL to validate data and backend behavior
• Partner with stakeholders to triage and prioritize issues to quickly identify and resolve defects, leveraging AI-powered tools to accelerate test creation, coverage, and improve defect detection
• Probe beyond the happy path - edge cases, boundary conditions, error states - and verify features are intuitive and consistent, not just functionally correct

Key Skills

Do these things sound like you? Yes? Great, you’re already on the path to success at Clerri.

• Testing craft on both sides of the house: hands-on automated QA experience, preferably with Cypress and Playwright, alongside real skill in designing, executing, and documenting detailed manual test cases
• Depth in data and APIs: strong SQL skills for data validation and investigation, which is important to us, plus a solid background testing API frameworks with Postman, SoapUI, or similar tools
• Strong debugging skills focused on root cause and on supporting engineers in resolving issues, experience using AI tools for QA, familiarity with CI/CD pipelines and integrating automated tests into the delivery process
• You are legally authorized to work permanently in the US without employer sponsorship

Typical Experience & Education

• 4+ years of experience in quality engineering at a fast-growing SaaS company; healthcare experience is a plus
• Experience building software with a distributed, remote team
• Bachelor’s degree in a technical discipline or equivalent years of experience

Our Advantage

Our team is constantly growing, learning, and adapting. You will be joining a team that is crazy smart. We ask hard questions and challenge each other to improve continuously. We are self-driven but team oriented. Clerri lives its values, and we manage our work and relationships accordingly. Our values are:

• Be Scrappy & Find a Way
• Apply First Principles Thinking
• No Politics, The Idea Wins
• Speed over perfection—we launch and learn
• Lift where you stand

About Us

Clerri is the leading Care Membership Platform for dental practices, helping them grow by filling schedules with loyal, cash-paying patients. 

Our smart, compliant, and automated platform empowers practices to reduce their reliance on insurance, build recurring revenue, and improve access to care for all. Trusted by 20,000+ dentists nationwide, Clerri brings patients closer and helps practices thrive.

Equal Opportunity Employer

We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived  race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Abilities required

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be provided to enable people with disabilities to perform the described essential functions of the job.

While performing the responsibilities of the job, the employee is required to talk and listen. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, and reach with arms and hands. Vision abilities required by this job include close vision, including intensive computer usage.