Senior Product Manager, SMB Platform

About the Role

Join a fintech product team building a financial platform for small businesses. You will own key customer experiences across onboarding, business workflows, integrations, and AI, helping customers manage everyday financial tasks more easily.

What You'll Do

• Own the roadmap for customer-facing AI features that make financial work easier, faster, and more intuitive.

• Improve the customer journey from signup through activation and ongoing engagement.

• Build business tools for invoicing, workflow automation, reminders, reconciliation, and other daily financial operations.

• Set strategy for integrations and APIs across accounting, payments, payroll, and business software.

• Apply LLMs, agentic workflows, and automation to customer problems while balancing usefulness, accuracy, privacy, and risk.

• Run experiments across onboarding, activation, adoption, and retention, using defined metrics to guide product decisions.

• Partner with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to deliver products.

What We're Looking For

• Product management experience appropriate to a senior role, with a bachelor's degree; an advanced degree or relevant analytical or technical background is preferred.

• Experience building customer-facing products using AI, LLMs, or agentic workflows.

• Experience building integrations, APIs, or platform products.

• Familiarity with discovery and awareness channels such as SEO, AEO and LLM-driven search, organic, affiliate, and content.

Compensation & Benefits

Base salary: $160,000 to $200,000 annually. Visa sponsorship is not available.

Location

Hybrid role based in New York, New York, with 2 to 3 days onsite each week.