Project Manager - Information Technology

Title: Project Manager - Information Technology

Location: Temple, TX, USA

Summary

Project Manager, under the general supervision of the Lead, configures, implements, maintains, supports, and improves processes for various software and departments.  This role supports department from implementation to day-to-day activities such as documenting processes and processing change requests and coordinates execution of project plans and serves as a liaison between vendors and the department.

 

Essential Duties and Responsibilities

Conducts detailed business analysis of processes for business units

Identifies project risks, assumptions, issues, and decisions and maintains associated records

Manages and addresses project tasks for the project team, identifying risks to project timelines and facilitating communication to ensure project tasks are completed on time

Researches and resolves system issues related to software

Conducts business process reviews to improve functional programs and business processes

Provides detailed data analysis and maintains data and interfaces in SQL databases

Develops reports, designs forms, interfaces, and maintains associated documentation

Implements advanced strategies for gathering, reviewing, and analyzing data requirements

Assists in implementing applications, patches, and upgrades

Performs and documents procedures for data preparation, including data cleaning, standardization, and analysis

Imports, transforms, or validates data to help drive operational decision-making

Provides customer support, training, and education

Serves as a liaison for other agencies to identify needs, determines sources of problems, and provides information on product use

Monitors system performance and provides security measures, troubleshooting, and maintenance

Assists with planning, design, research, and acquiring new or upgraded hardware and software systems

Provides recommendations regarding hardware and software acquisitions and modifications

Follows City policies, procedures, and safety guidelines

Performs other duties as assigned

          

Minimum Qualifications

Combination of education and experience equivalent to Bachelor’s degree in Computer Science, Project Management or related field

Three (3) years of experience in law enforcement software support, application configuration, business analysis, project management or related field

Able to pass extensive criminal background check and polygraph when supporting public safety departments

 

Preferred Qualifications

Program/Project Manager related certification

 

Certifications, Licenses and Registrations

Valid driver’s license

CJIS Certification