Client Manager

The Global Network Bank Analyst is an intermediate-level position responsible for building and maintaining relationships with clients, acting as the primary point of contact to ensure client satisfaction and identify opportunities for business growth. She / He handles client inquiries, resolves issues, and works with internal teams to meet client needs and achieve company objective
Responsibilities:

• Participate client transactions, projects or assignments as the junior member of a professional team
• Providing day-to-day support to clients, responding to queries, and resolving issue
• Supporting the acquisition and onboarding of new clients
• Assistance with completion of KYC records and legal documentation
• Analysis and identification of prospects along the predefined target market criteria within GNB
• Work with databases (e.g. databases with prospective companies)
• Internet search for information about prospects/groups as well as their ownership
• Assistance with documentation and other tasks supporting GNB business

Qualifications:

•  Knowledge: Strong understanding of banking products, risk management, regulatory requirements, and local market dynamics
• Communication: Excellent written and verbal communication skills, Slovak and English language proficiency  
• Client Focus: A strong focus on client satisfaction and the ability to build and maintain positive relationships
• Problem-solving: The ability to identify and resolve client issues effectively
• Organization: Strong organizational and time management skills to manage multiple tasks and deadlines 
• Analytical Skills: Ability to analyze client data and identify potential opportunities
• Teamwork: Ability to work effectively with others and collaborate with different teams
• Ability to travel
• University degree in finance, accounting, or business studies

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015. 

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Job Family Group:

Institutional Banking

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Job Family:

Corporate Banking

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Time Type:

Full time

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Primary Location Full Time Salary Range:

31 372,55 € - 48 627,45 €

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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