Enterprise KYC Technology Development Lead-Director

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in hands-on technical leadership, vendor platform mastery, and systems integration to our Enterprise KYC team.

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

This hands-on technical leadership role is responsible for directing the design, software development, custom extension, and systems integration of Citi's enterprise Know Your Customer (KYC) platforms. You will serve as the Technical Lead & Solution Authority for Fenergo implementations and integrations across global business divisions.

The team's purpose is to ensure Fenergo — a core vendor-provided platform supporting KYC activity across multiple Citi businesses — is configured, extended, and integrated to the highest technical standard. On a day-to-day basis, you will orchestrate engineering squads responsible for configuring Fenergo core modules, developing bespoke microservices and API gateways, orchestrating complex entity data pipelines, and integrating Fenergo with internal portals, screening engines, risk calculation models, and core banking backends. This is a highly visible role, central to establishing a single, dedicated senior technical authority for this platform across the enterprise.

What you will do

As the Enterprise KYC Technology Development Lead, you will be responsible for driving the team's technical execution and ensuring flawless delivery of its commitments.

• Act as the senior engineering authority for the Fenergo CLM platform.

• Lead technical design reviews with Fenergo.

• Engage in configuration and custom extension discussions on Fenergo workflows.

• Lead engagement as senior technology partner on dynamic data models, policy rules, and document management capabilities.

• Drive architecture for the development of custom API-driven integrations, adapter services, and data transformation microservices connecting Fenergo to internal and external enterprise systems.

• Drive architecture for robust, event-driven and synchronous integration patterns connecting Fenergo with Front-End Channels & Portals, Screening & Risk Engines, Authoritative Data & RegTech Providers, and Core Banking & Ledgers.

• Maintain high unit and automated integration test coverage across all custom modules and Fenergo integration endpoints.

• Ensure technical architecture and implementations strictly comply with global KYC regulatory mandates.

• Lead, mentor, and provide technical guidance to software engineers, integration developers, Fenergo configurators, and offshore/nearshore technical partners.

What we will ask of you

We are looking for a hands-on technical leader with a proven track record of owning a major vendor platform within a complex, global financial services environment.

• Extensive hands-on experience with Fenergo (strongly preferred) or a comparable vendor CLM/KYC platform, including configuration, rules engine, and integration layers.

• A proven track record leading technical design reviews and acting as the technical solution authority for a major vendor platform — not just a user of it.

• Deep subject matter expertise in API design, microservices, and data transformation engineering.

• Demonstrable experience managing or mentoring distributed engineering teams, including offshore/nearshore partners.

• Strong understanding of KYC regulatory requirements as they translate into system design and configuration choices.

• A pragmatic, delivery-focused mindset combined with strong attention to the regulatory and audit implications of technical decisions.

Required Qualifications & Skills

• 10 plus years of relevant experience

• Hands-on configuration, rules engine, and integration experience with Fenergo or a comparable vendor CLM/KYC platform.

• Demonstrated ability to lead technical design reviews and act as the solution authority for a major vendor platform, rather than solely operating it.

• Strong capability in API design, microservices architecture, and data transformation engineering.

• Skilled at managing and mentoring distributed engineering teams, including offshore and nearshore partners.

• Working knowledge of KYC regulatory requirements and how they shape system design and configuration decisions.

• Pragmatic, delivery-focused approach balanced with close attention to the regulatory and audit implications of technical decisions.

Beneficial Skills & Qualifications

• Prior people-management experience leading engineering or technology teams.

• Exposure to building agentic AI capabilities within risk or decisioning platforms.

Education

• Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience.

What we can offer you

This is a highly visible role that will offer you the opportunity to become the definitive technical authority for a platform at the heart of Citi's KYC capability. You will be empowered to shape how this platform evolves across the enterprise, developing skills that will accelerate your career.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well, including:

• Competitive base salary (annually reviewed) and discretionary annual performance-related bonus

• Comprehensive medical coverage

• 401(k) with Citi match

• Generous paid time off, increasing with tenure

• Paid Parental Leave

• Employee Assistance Program

• Access to an array of learning and development resources

Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Technology

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Job Family:

Applications Development

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Time Type:

Full time

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Primary Location:

Jersey City New Jersey United States

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Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Nov 05, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.