Vice President, Advisory Services: ECS

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The Vice President of Advisory Services provides executive leadership over CHG's Advisory Services offering and team, and serves as CHG's executive sponsor of the Client Advisory Board. This role is accountable for establishing Advisory Services as a durable, revenue-generating growth engine for CHG, and for elevating CHG's position with the largest health systems in the country from a transactional locums vendor to a strategic, trusted workforce partner. The Vice President sets the vision, strategy, and financial goals for the Advisory Services practice; leads and develops the Advisory Services team, is responsible for direct and indirect revenue growth attributed to the Advisory Services team; and personally builds and maintains C-suite relationships with Client Advisory Board members and other top health system executives, positioning CHG as a leading voice on the future of the physician and APP workforce.

This role requires a deep understanding of healthcare market dynamics, physician workforce strategy, workforce management solutions, industry best practices and standards, and the competitive advisory/consulting landscape. The Vice President works closely with Marketing, Product, Finance, Sales, and Enterprise Client Solutions leadership to align the Advisory Services offering and the Client Advisory Board with CHG's overall business objectives. This is a key executive leadership role within Enterprise Client Solutions and reports to the SVP, ECS.

Position Scope

• Executive sponsorship of an eight-member Client Advisory Board comprising C-suite leaders from the nation's leading health systems, spanning a multi-year (18+ month) engagement arc of onsite, virtual, and digital touchpoints.

• Accountability for an Advisory Services book of business and pipeline representing well in excess of $300M in identified opportunity spend across current and prospective enterprise health system relationships.

• Growth and expansion of existing CHG and Advisory Services relationships in existing ECS clients, new customers and new markets.  Determined by contract, team and revenue growth.

• Identification of new products, services and market opportunities tied directly to innovation and growth.

• Direct leadership of the Advisory Services practice, including people leaders and individual-contributor consultants; indirect influence over ECS account teams engaged in advisory-related client work.

• Enterprise-level visibility, with regular reporting to CHG's executive leadership team (SVP, ECS and above) on advisory revenue, Client Advisory Board program health, and market intelligence.

Responsibilities

Strategic & Financial Leadership

• Owns the Advisory Services P&L: sets and is accountable for revenue, growth, and profitability targets, including budget development, forecasting, and resource planning for the practice.

• Defines and evolves the Advisory Services offering portfolio: analyzes market trends, customer insights, and competitor activity to identify new products, strategies, and growth opportunities.

• Sets the long term direction for Advisory Services practice, ensuring the team develops scalable methodologies, insights, and solutions that advance client outcomes and business growth.

• Builds a scalable Advisory Services organization by establishing the operating model, consulting methodologies, leadership capability, and knowledge-sharing practices needed to grow the business while delivering a consistent and differentiated client experience.

• Develops and oversees the performance measurement strategy for the practice, leveraging operational and market insights to continuously improve client outcomes, business performance, and the effectiveness of advisory engagements.

• Aligns with ECS Account Management, Business Development and divisional leaders to identify new opportunities and to execute on pilot programs, engagements and long term staffing project based work.

• Responsible for educating and providing CHG leaders with market insights, thought leadership and new products and service models.  

• Support the identification of new and evolving competition in the market and identify weaknesses and strengths relative to CHG’s business model and offerings.

• Influences enterprise strategy by bringing health system insights, workforce trends, and market intelligence to executive leadership, helping shape CHG's long-term products, services, and go-to-market strategy.

Client Advisory Board Executive Sponsorship

• Serves as CHG's executive sponsor and senior-most representative for the Client Advisory Board; partners with the SVP, ECS to set the Client Advisory Board's vision, strategic agenda, and cadence across its multi-year arc, and ensures every touchpoint (virtual kickoffs, onsite meetings, digital touchpoints) delivers tangible value to members and to CHG.

• Upholds and models the Client Advisory Board's operating principles in every session and interaction: approaches conversations industry-first, then client, then CHG; leans into hard discussions rather than avoiding them; fosters a co-creative, peer-driven dialogue rather than a CHG-led presentation; and holds CHG accountable to a 50/50 talk-time standard so the room's voice shapes CHG's roadmap.

• Builds and maintains trusted, C-suite-level relationships with Client Advisory Board members and other top-tier health system executives (CFOs, Chief Physicians, CAOs, and system VPs); represents CHG as a physician workforce thought leader in peer forums, industry events, and executive briefings.

• Owns the account-level strategy and "gap closure" plan for each Client Advisory Board member health system, partnering with Account Management to convert board relationships into re-engaged, expanded, or protected book of business.

• Provides executive sponsorship and oversight of the end-to-end Client Advisory Board experience, partnering with Marketing, Executive Assistants, and cross-functional teams to ensure exceptional member engagement and flawless execution.

Team Leadership & Talent Development

•  Builds and leads a high-performing Advisory Services organization by setting the vision, operating model, talent strategy, and leadership expectations for the practice. Develops leaders who can independently lead client engagements, build executive relationships, and grow the Advisory Services business while fostering a culture of accountability, innovation, and continuous learning.

• Builds organizational capability by coaching and developing leaders, strengthening consulting capabilities, and ensuring the practice can scale through its people rather than individual expertise.

• Establishes clear performance expectations and resource plans for the practice, holding leaders accountable for business outcomes, client impact, financial performance, and the ongoing development of their teams.
• Provides executive direction for the evolution of advisory delivery models and client engagement practices, enabling the team to continuously improve client outcomes, operational effectiveness, and adoption of CHG workforce solutions.
• Fosters a culture of collaboration, innovation, continuous improvement, and knowledge sharing across the Advisory Services organization and its cross-functional partners, ensuring the team continuously evolves to meet changing client and market needs.

Cross-Functional Partnership & Governance

• Serves as the executive voice for Advisory Services across CHG, influencing enterprise priorities through market intelligence, executive client insights, and emerging healthcare workforce trends.

• Partners with the SVP, ECS and CHG executive leadership to align Advisory Services and the Client Advisory Board with enterprise strategy and the broader ECS go-to-market plan.

• Collaborates cross-functionally with Marketing, Product, and Finance to build market-facing competitive intelligence, pricing strategy, and go-to-market plans for advisory offerings.

• Establishes and monitors Advisory Services KPIs and Client Advisory Board program health metrics (member engagement, event execution, satisfaction); reports results and market intelligence to CHG's executive team.

• Ensures legal, financial, and operational compliance for all team-negotiated contracts and statements of work.

• Represents the organization in a variety of professional, board, and industry settings to promote the CHG brand and the value of Advisory Services.

• Serves as an example of CHG's culture, core values, and servant leadership style.

Supervisory Responsibility: Provides executive leadership for the Advisory Services practice through the Sr. Director of Advisory Services and consulting leadership team, ensuring strong organizational performance, leadership development, succession planning, consulting excellence, and business growth across the practice. Partners in a matrixed capacity with ECS Account Management, Marketing, Product, and Finance leaders to advance enterprise objectives and deliver exceptional client outcomes.

Success Metrics

• Advisory Services revenue, gross profit, and new-logo growth against annual plan.

• Client Advisory Board member engagement and retention across the 18-month arc, including onsite and digital touchpoint participation.

• Growth, retention, or re-engagement of Client Advisory Board member accounts (e.g., opportunity spend conversion, share recovery, expansion).

• Team engagement, retention, and bench strength within the Advisory Services practice.

• Client satisfaction and perception shift from "locums vendor" to "strategic workforce partner," as measured through CHG's annual Customer Experience Survey and Client Advisory Board member feedback.

Education & Experience

• Bachelor's degree in business, healthcare administration, or a related field required (Master's degree preferred).

• 15+ years of progressive experience in healthcare, consulting, or advisory services, including significant experience in sales/business development leadership.

• Demonstrated experience building and leading executive advisory boards, councils, or similar C-suite peer forums.

• Proven P&L ownership with a track record of driving revenue growth and achieving sales and growth targets.

• Strong people leadership skills; proven ability to build, coach, and develop high-performing teams, including experience leading leaders and dispersed teams.

• Deep understanding of healthcare organizations, physician workforce dynamics, industry trends, and the competitive advisory/consulting landscape.

• Proven executive-level relationship-building and influencing skills, with the credibility to engage C-suite health system leaders as a peer.

• Strong strategic and analytical skills, with the ability to translate business goals into specific, actionable objectives.

• Excellent written, verbal, and executive presentation skills; comfortable presenting to and facilitating dialogue among C-suite audiences.

• Change management and continuous improvement capabilities, including experience operating in a matrixed team environment.

• Proficiency with CRM systems and sales enablement tools.

• Demonstrated financial and business acumen, including budget development, forecasting, and P&L management.

• High degree of discretion and sound judgment when handling sensitive, competitively significant, or executive-level client information.

• Ability to travel up to 20-30% (client visits, industry events, and Client Advisory Board onsite meetings).

Preferred

• Staffing or locum tenens industry experience.

• Management consulting or healthcare advisory background.

• Experience building or scaling a new business line within an established organization.

• Experience with physician and APP workforce planning, wRVU/productivity-based staffing models, or health system operational consulting.

• Established network of senior health system executive relationships (CFO, CMO, CAO, or equivalent).

In return we offer:
• 401(k) retirement plan with company match

• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs
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CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.

We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.

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