Onsite Engineer

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Job summary

We’re looking for an experienced Azure Virtual Desktop (AVD) Engineer to join a dedicated AVD support function responsible for delivering a secure, stable, and high‑performing remote working environment. If you enjoy solving complex EUC challenges, optimising virtual desktop environments, and working with modern Azure technologies, this is a great opportunity to step into a role with real impact.

What you will do

• Support and administer the full Azure Virtual Desktop estate
• Provide hands‑on support to end users within a dedicated AVD support team
• Manage host pools, images, user/application access, resource groups and overall AVD configuration
• Optimise and support multi‑user environments using FSLogix and NetApp (or equivalent technologies)
• Ensure high availability, resilience and disaster recovery across all AVD components
• Participate in an on‑call rota (1‑in‑3)
• Travel occasionally to the Gloucester Business Park site when required (remote-first role)

What we expect of you

We’d love to hear from you if you have experience with:

• Azure Virtual Desktop management & support
• Azure infrastructure administration
• FSLogix profile management
• Troubleshooting EUC / VDI environments
• Supporting end users in a service‑focused environment
• UK Security Clearance (SC) – Mandatory 1‑in‑3 shared rotation

CDW is committed to being an AI-fluent organization

We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.

As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.