Senior Vice President, Head of Product Management

From intake to outcomes, CareMetx is dedicated to delivering industry-leading patient access solutions and support services that help patients quickly start and stay on specialty therapy treatments. We provide scalable, efficient digital hub services for pharmaceutical companies and healthcare providers, streamlining workflows with seamless integration for patient enrollment, consent, and prior authorization. Our best-in-class patient support services enhance every step of care, connecting patients, providers, and brands to drive better outcomes and accelerate time-to-therapy.

Job Title: Senior Vice President, Head of Product Management

POSITION SUMMARY:

The Senior Vice President, Head of Product Management leads the Product organization and is responsible for product strategy and the product roadmap. Reporting to the Chief Product and Technology Officer, the SVP will build and lead a Product team that turns market insight into a clear, differentiated product strategy.

This is a market-facing, externally-oriented role. The SVP is responsible for maintaining a rigorous understanding of the competitive landscape, the evolving needs of pharmaceutical customers, and the emerging trends shaping specialty hub services — and translating that intelligence into a product strategy that gives CareMetx a clear, differentiated position in the market. Where the company builds goes through this role, and the standard is not just delivery — it is market relevance and competitive advantage.

PRIMARY DUTIES AND RESPONSIBILITIES:

Strategy and Market Insight

• Own product strategy across the portfolio: where we play, how we differentiate, and how we win.
• Translate competitive intelligence, customer insight, and market signals into a clear, differentiated product narrative.
• Operate a multi-year product planning process that balances near-term delivery with long-term market vision.

Leadership and Team Building

• Build, develop, and retain a high-performing Product organization with the strategic capability and operational discipline to lead in a technology-driven market.
• Establish clear accountability structures, performance expectations, and career paths that reward strategic impact.
• Make difficult talent decisions where capability gaps exist.

Prioritization and the Product–Engineering Partnership

• Own what gets built and why. Make the trade-off calls — what is in, what is out, and in what order.
• Give Engineering clear product direction, market context, and the latitude to decide how and when to deliver.
• Ensure product strategy and technical architecture evolve together by partnering closely with Engineering leadership.
• Hold the bar on market outcomes — did we ship the right things, and did they win.

Cross-Functional Partnership

• Forge a tight working partnership between Product, Sales, and Marketing. This is about coordination, not reorganization — each function retains its own leadership and accountability.
• Feed Sales and Marketing with competitive intelligence, market insights, and a clear articulation of differentiation.
• Establish joint planning cadences, shared metrics, and operating rhythms that make the three functions more effective in their respective lanes.

Qualifications

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Management consulting foundation. Several years at a top-tier management consulting firm (McKinsey, Bain, BCG, or equivalent) with demonstrated progression into senior roles. This foundation provides the analytical rigor, structured problem-solving, and executive communication the role demands.
• Post-consulting experience — two valid paths: (1) senior product management experience leading product strategy and organizations in B2B technology or technology-enabled services; or (2) broader business strategy experience — corporate development, strategy and operations, or a senior in-house role with P&L or strategic planning ownership.
• Overall career depth sufficient to operate credibly at the senior executive level.
• Bachelor's degree required; MBA or advanced degree preferred.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Strategic thinking. Translate fragmented signals into a coherent, differentiated strategy. See around corners.
• Analytical rigor. Structured problem-solving grounded in data; comfort with ambiguity when data is incomplete.
• Executive communication. Exceptional written and verbal skills; able to translate strategy into narratives that align the organization and resonate with customers.
• Organizational leadership. Hiring, coaching, performance management, and organizational design at scale.
• Prioritization and trade-offs. Able to make clear, defensible calls on what gets built and what does not — and hold the line on focus.
• Cross-functional influence. Able to lead without sole authority — aligning Sales, Marketing, and Engineering peers around a shared strategy.
• Strategic rigor without sacrificing execution velocity.
• Intellectual curiosity and strong pattern recognition.
• Low ego, high ownership. Willing to roll up sleeves and also hold the bigger picture.
• Decisive under pressure; comfortable making judgment calls in advance of complete data.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit.
• The employee must occasionally lift and/or move up to 10 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Schedule:

• Must be flexible on schedule and hours.
• Up to 25% travel may be required.

CareMetx?considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.

At?CareMetx?we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.

CareMetx?is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin. Artificial Intelligence in Our Recruiting and Employment Process

Artificial Intelligence in Our Recruiting and Employment Process

CareMetx?uses artificial intelligence and automated decision-making technology to support parts of our recruiting, hiring, and employment process, including screening applications, scheduling interviews, and evaluating candidate qualifications. These tools support, not replace, human judgment. A qualified member of our team reviews and makes all final hiring and employment decisions.

CareMetx?does not develop or use AI tools with the intent to discriminate against applicants or employees on the basis of race, color, religion, sex, age, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.