Systems Administrator

*This role is located in our Orlando, FL office, and requires four days per week on‑site.*

This role keeps today's critical services running while helping build the cloud native, automated, multi-cloud platform that replaces legacy services. RMR's infrastructure team is evolving into a Platform team. We are retiring traditional infrastructure and moving to pipelines, containers, app services and infrastructure as code across Microsoft Azure and Google Cloud.
This role is for an innovator who learns new products quickly and looks for ways to automate the work in front of them. AI and automation are central to how this team operates. Everything we build is designed for scalability, flexibility, and portability across clouds.
Support and operations are a meaningful part of the role today. Over time, the focus shifts toward platform engineering and project delivery as the platform matures. The team runs projects in sprints and partners with other T&I functions as needed.

Build and Automate
• Maintain cloud infrastructure as code using Terraform and Bicep across Azure and GCP.
• Support CI/CD pipelines in Azure DevOps and GitHub Actions for infrastructure and application deployments.
• Manage  containerized workloads on AKS, GKE, and Azure Container Apps.
• Support and provide design feedback for solutions with scalability, resilience, and multi-cloud portability in mind.
• Build AI agents and automation that handle routine operations, alert triage, and remediation.
• Replace manual, repeatable work with automated and self-service solutions.
• Deliver project work in sprints and contribute to planning, estimates, and status updates.
AI Platforms
• Support infrastructure for AI workloads, including GPU compute, inference endpoints, and hosted LLMs.
• Help govern AI platforms, including access controls, usage, cost, and security, in partnership with cyber security team.
Operate and Support
• Administer Entra ID, Active Directory, and DNS.
• Monitor platform health, availability, and performance; respond to alerts and remediate failures.
• Resolve incidents and requests in the Platform work queue with clear ticket notes and timely communication.
• Perform basic SQL database support tasks.
• Maintain patch compliance and security best practices.
• Perform time-sensitive tasks required to maintain SOX compliance.
• Participate in a 24/7 on-call rotation, which sometimes requires off-hours work.
Cost and Documentation
• Monitor cloud spend across Azure and GCP and flag optimization opportunities such as rightsizing and removing unused resources.
• Maintain documentation, runbooks, and architecture diagrams, kept as code where possible.
• Maintain accurate asset inventory.

We hire for aptitude and learning speed. Candidates who have built skills through home labs, side projects, or certification tracks are encouraged to apply.

• Bachelor's degree in a technical field, or equivalent experience.
• Hands-on experience administering Microsoft Azure services; exposure to GCP or another major cloud is a plus.
• Working knowledge of, or demonstrated drive to learn, infrastructure as code, CI/CD pipelines, and containers.
• Scripting experience in PowerShell, Python, or Bash, and familiarity with Git.
• Experience with Entra ID, Active Directory, and DNS.
• Experience using AI tools to accelerate work, and interest in building AI-driven automation.
• Strong troubleshooting skills with a sense of ownership, accountability, and urgency.
• Clear written documentation and communication skills.
Preferred
• Certifications such as AZ-104, AZ-400, Terraform Associate, CKA or CKAD, or Google Associate Cloud Engineer.
• Experience supporting SOX or other regulated environments.
• Experience with monitoring and observability tools.

The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 20 hours per week are eligible to participate in The RMR Group’s benefits plans, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• Health Savings Account (HSA) & Flexible Spending Plans (FSA)
• 401(k) Plan with Employer Match
• Holidays, Vacation & Sick Time
• Parental Leave
• Tuition Assistance
• Matching Gift Program
• Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance

The estimated base compensation range for this position is $78,000 to $98,000 per year. RMR considers several components including an individual's skills, qualifications, experience, internal equity, and market data.

The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR’s vertical integration is strengthened by over 800 real estate professionals in more than 30 offices nationwide who manage over $37 billion in assets under management and leverage 40 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team, and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a “Top Place to Work”, by the Environmental Protection Agency (EPA) as an “ENERGY STAR Partner of the Year” and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.

RMR’s mission is to create long term value for our clients by managing their investments and assets “like we own it” – an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:

• Integrity at Our Core.
• Perform Passionately and Effectively.
• Inspired Thinking.
• Like We Own It.
• Power of We.
• Mutual Respect.

Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.

The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here.