Machine Learning Engineer 5, Senior Manager - Intelligent Foundations and Experiences (IFX)

Machine Learning Engineer 5, Senior Manager - Intelligent Foundations and Experiences (IFX)

Do you love building and pioneering in the AI and technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors who love to solve real problems and meet real customer needs. We are seeking Machine Learning Engineers who are passionate about leveraging cutting-edge open source frameworks, advanced algorithms, and emerging technologies to join our team. As a Machine Learning Engineer, you’ll have the opportunity to be on the forefront of driving major AI transformations and scaling production models across Capital One.

What You’ll Do:

• The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following:
• Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams
• Build and scale massive multi-tenant platforms that enable running large footprint ML model training and/or serving at scale
• Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation)
• Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment
• Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications
• Retrain, maintain, and monitor models in production
• Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale.
• Construct optimized data pipelines to feed ML models
• Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code
• Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI
• Use programming languages like Python, Scala, or Java

Basic Qualifications:

• Bachelor's Degree or higher in Computer Science, Machine Learning or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering)
• At least 6 years of experience programming with Python, Java, Golang, or C++
• At least 6 years of Machine Learning experience using industry standard frameworks PyTorch or Tensorflow and libraries (Pandas, NumPy, Scikit-learn)
• At least 6 years of experience using and operating large scale distributed systems (Spark, Ray) to prepare AI or Machine Learning data
• At least 4 years of experience deploying and operating Machine Learning solutions in production and operating production services in the cloud (AWS, GCP, Azure) and using Kubernetes to manage large scale containerized Machine Learning software systems

Preferred Qualifications:

• Master's or Doctoral Degree in Computer Science, Electrical Engineering, Mathematics, or related field
• +2 years experience building production RAG pipelines (chunking, embeddings, vector indexing, graph RAG, or fine-tuning).
• +2 years experience leveraging Agentic patterns (Tool Calling, ReAct loops, Plan-and-Execute, Multi-Agent Collaboration).
• +2 years  with LLM orchestration frameworks (LangChain, LangGraph, LlamaIndex, Semantic Kernel) and model APIs (OpenAI, Anthropic, Bedrock, Ollama, Hugging Face).
• +2 year experience in building agentic AI systems and agentic workflows
• +2 year experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang
• +2 years Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs)
• 5+ years of experience optimizing ML algorithms, configurations, and infrastructure
• 5+ years of experience following software development best practices including source control, testing, code reviews, CI/CD, etc. 
• 5+ years of experience building resilient software solutions with pre-production testing, advanced deployment techniques (one-box, blue/green, gradual dial-up), monitoring, alarms, and preparing incident response plans
• 5+ years of experience working with Machine Learning techniques (Supervised, semi-supervised, and unsupervised, reinforcement learning, etc.) model types (Regression, Classification, Clustering, etc.), model Architectures (RNNs, CNNs, LSTMs, Transformers), training concepts (loss function, hyperparameters, regularization), and how to evaluate model accuracy and diagnose and address common issues (underfitting, overfitting)
• 5+ years of experience designing, implementing, and scaling production-ready data pipelines for training and evaluating ML models
• ML industry impact through conference presentations, papers, blog posts, open source contributions, or patents
• Ability to communicate complex technical and machine learning concepts clearly to a variety of audiences

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $229,900 - $262,400 for Machine Learning Engineer 5 Richmond, VA: $209,000 - $238,500 for Machine Learning Engineer 5

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).