Market Lead, Sales & Market Capability – Private Sector Pensions

Market Lead - Sales & Market Capability (Private Sector)
Home Based
Capita Pension Solutions Ltd (CPSL) as part of the Capita Experience Division strives to deliver better outcomes for clients, members and colleagues. We have grown year on year for the last 5 years through new logo sales but predominantly organic on account sales, and we are not stopping there. We are targeting aggressive growth over the next five years and have digital, operational and structural plans in place to support it.
To support that growth we are looking for a Market Lead, Sales & Market Capability to join the team and be accountable for building and leading the commercial growth engine for Private Sector Pensions, bringing together Market Intelligence, Bids & Solutions, Campaigns & Propositions, Sales Enablement and the Tracing business.
Working alongside the Market Director and other Market Leads, the role will shape and execute the commercial strategy, drive revenue growth, optimise sales effectiveness and enhance the end-to-end client experience.
The role will create a seamless, data-led journey from market insight and demand generation through to market engagement, pursuit, solutioning and conversion, ensuring resources and investment are focused on the opportunities with the greatest potential for sustainable growth.
It will also lead the continued evolution of the sales operating model, embedding AI, automation, data and insight to improve productivity, decision-making an

Job title:

Market Lead, Sales & Market Capability – Private Sector Pensions

Job Description:

Accountabilities

Commercial Strategy & Growth

• Own the Growth Services strategy, operating model and annual plan, aligned to Private Sector Pensions growth ambitions and Market Director priorities.
• Drive revenue growth, pipeline development and conversion across new and existing markets.
• Translate market strategy and intelligence into clear commercial priorities, target segments, propositions and campaigns.
• Provide clear visibility of sales and commercial performance, pipeline, investment and return

Sales Leadership & Client Growth

• Drive the origination and conversion of strategic opportunities, with rigorous qualification, pursuit planning and executive engagement.
• Build and deepen senior relationships across prospects, trustees, advisers, professional trustees and other key market influencers.
• Ensure a seamless client experience from initial engagement through pursuit, solution development and conversion

Commercial Growth Services

• Create an integrated operating model across Market Intelligence, Campaigns & Propositions, Bids & Solutions and Sales Enablement.
• Establish clear ownership, prioritisation, intake and performance frameworks that align resources to the biggest commercial opportunities.
• Connect the route from market insight and demand through to meetings, pursuits, wins and revenue, with clear end-to-end measurement.
• Ensure propositions, campaigns, bids and sales activity are insight-led, differentiated and focused on client needs

Digital, Data & Sales Excellence

• Champion a digital-first approach, embedding AI, automation and data across all sales activity.
• Simplify sales processes and improve seller productivity, forecasting and decision-making.
• Establish a consistent view of pipeline, performance, conversion and return on investment.
• Sponsor the change required to create a modern, scalable and high-performing sales capability

Tracing

• Lead the commercial strategy and growth of the Tracing business.
• Integrate Tracing into the wider Private Sector Pensions commercial model, leveraging market intelligence, campaigns, propositions and sales capability to accelerate growth.
• Identify opportunities to strengthen its market position and create value across the wider pensions, financial, utilities and energy portfolios

Leadership & Capability

• Lead, coach and hold to account the senior leaders responsible for each sales capability.
• Build a high-performing, inclusive and collaborative culture with clear accountability for outcomes.
• Develop succession and capability plans that create a strong pipeline of future sales and market enablement leadership.
• Bring together Sales, Operations, Product, Marketing, Commercial, Legal and Risk around shared client and growth objectives

What are we looking for:

• Extensive experience of process reengineering and process efficiency
• Able to manage, lead and inspire a team
• Able to build relationships with and influence senior internal stakeholders
• Experience of using 6 Sigma methodology to reengineer, improve and innovate processes
• Commercial awareness

About Capita Pension Solutions

At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function.  We are at another exciting point in that evolution, defining and executing CPS’s strategic goals as well as developing the next generation of market leading Products and Services.  We have ambitious objectives and plans for 2027 and beyond.

What’s in it for you?

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds.

Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at  .

Location:

Home-Based - GBR

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent